Assistant Researcher — Kuala Lumpur

Division/department: Quantitative

Hours: 9:00 a.m. to 5:30 p.m. (Official Working Hours)

Job description

The successful incumbent will be supporting the research team in designing questionnaires, extraction and analysis of data, preparation of meaningful data and charts to clients while learning up the tools of the market research trade through a combination of on-the-job training and formal training.

Requirements

• Degree (particularly in Marketing, Statistics, Business or its equivalent)
• Strong PC skills, especially in Ms Excel, Word and Power Point
• Excellent command of both written and spoken English
• Strong analytical, interpersonal, and communication skills
• A team player with a strong commitment to deadlines
• Enjoy challenges and working with people across different industries
• Applicants must be Malaysian or hold relevant permanent residence status

Contact(s) for this vacancy

Yang Chin Chin —  Senior HR Executive
recruitment.malaysia@synovate.com

Last day of publishing is Friday, 31 December 2010

Assistant Researcher / Researcher (Junior Statistician) — Kuala Lumpur

Division/department: Decision Systems

Hours: 9:00 a.m. to 5:30 p.m. (official working hours)

Job description

The successful incumbent, based in Malaysia, will remotely support globally based research teams on statistical analysis which includes both general statistics, and special analytical tools developed by Synovate (full training will be provided) to create consistent core deliverables by working with raw datasets and reproducing it in PowerPoint slides, interactive dashboards and simulators, quality checking data sets and output for logical consistency.

Requirements

• Degree (particularly in Mathematics or statistic fields or its equivalent). Fresh graduates are encouraged to apply
• Strong PC skills, especially in Ms Excel, Word and Power Point
• Experience with SAS and SPSS will be reviewed as advantage
• Excellent command of both written and verbal English
• Strong analytical, interpersonal, and communication skills
• Able to work well independently and in a team with a strong commitment to deadlines
• Enjoy challenges and working with people across different countries
• Applicants must be Malaysian or hold relevant permanent residence status

Contact(s) for this vacancy

Yang Chin Chin —  Senior HR Executive
recruitment.malaysia@synovate.com

Last day of publishing is Sunday, 10 October 2010

Consultants / Senior Consultants (Business Consulting) — Kuala Lumpur

Division/department: Research

Hours: 9:00 a.m. to 5:30 p.m. (Official Working Hour)

Job description

The successful incumbent will be part of a project-based consulting team where responsibilities include project execution and management, conducting primary and secondary research (e.g. industry researches and interviews), preparing reports and conducting project presentations.

Requirements

• Bachelor degree holder in Business / Management / Economics or its equivalent, with a minimum of 2 years working experience for consultants and 4 years for Senior Consultants (inclusive of 2 years experience in a leadership role for Senior Consultants), in business / management consulting, commercial research, market intelligence, or corporate advisory. Experience in commercial sectors will also be considered
• Well read and have good general knowledge including knowledge of current news locally and globally
• Possesses project management experience, strong analytical skills and the ability to multitask
• Strong business acumen and strong interest in international business, strategy, marketing, and economic issues
• Fluent in both spoken and written English with excellent report writing skills
• Projects a professional image with the appropriate business attire

Additional information

Successful candidates will receive an attractive remuneration package with contractual bonus, dental, medical, and insurance benefits.

For more information on Synovate, please visit www.synovate.com/businessconsulting/.

Previous applicants need not apply.

Please send your application to recruitment.malaysia@synovate.com (with the position that you are applying for indicated in the subject matter of your e-mail) by 31st August 2010.

Contact(s) for this vacancy

Haw Fee Ling —  Associate Manager, HR
recruitment.malaysia@synovate.com

Last day of publishing is Monday, 8 November 2010

DP Executive — Kuala Lumpur

Division/department: KL COE

Hours: 9:00 a.m. to 5:30 p.m. (Official Working Hours)

Job description

The successful incumbent will be responsible for:

• Developing and / or modifying computer programs in support of research activities such as programming, among other things coding and testing, database administration and documentation and acquires the necessary skills to enable prompt and efficient preparation of computer assisted interviewing and production of computer tabulations and electronic output
• Thorough checking of own work to ensure accuracy
• The incumbent must have sufficient technical computer knowledge to properly identify the origin of problems, which include user error, programming glitches and over utilization of the systems
• Be responsible for own time management and job management. Ensures adherence to the data processing / project schedule. Independently handles assigned projects to provide quality inputs for research analysis. Service a number of projects simultaneously. Reports to supervisor on project progress and review the work prepared to ensure the deliverables meet the requirement of research department and data processing standards

Requirements

• Candidate must possess minimally a degree in IT with liking in Database, Mathematics - especially Applied / Computational Mathematics, Statistic, Business Information System / Management Information System
• Preferable with one year of programming experience. Fresh graduates are welcome to apply
• Knowledge in market research tools (e.g. SurveyCraft, SPSS for Windows, SAS) will be an added advantage
• Knowledge in VB, VB.NET, ASP and / or ASP.NET, Charting Application is an added advantage
• Knowledge in relational database (e.g. Microsoft SQL Server) and SQL query is an added advantage
• Strong computer skills in Microsoft Office suite and / or other business-related software systems
• Possess strong analytical, interpersonal and communication skills
• Applicants should be Malaysian citizens or hold relevant residence status

Contact(s) for this vacancy

Haw Fee Ling —  Associate Manager, HR
recruitment.malaysia@synovate.com

Last day of publishing is Monday, 8 November 2010

Field Executive — Kuala Lumpur

Division/department: Fieldwork

Hours: 5.5 days a week

• Monday to Friday (10:00am to 6:30pm), and
• Saturday (11:00am to 3:00pm)

Job description

To assist the Senior Area Manager in monitoring the daily operation of Fieldwork. Responsibilities include:

• Monitoring and evaluating the daily progress of full / part-time interviewers on various projects
• Assist in training junior staff to be compliant with field standards
• Controlling payments and expenses of project
• Project briefing and de-briefing
• Ensuring all the necessary materials are available for the commencement of fieldwork (e.g. questionnaires, show cards)
• Supervision and monitoring of quota control and the project outcome
• Assist in monitoring and evaluating the performance of junior fieldwork staff and interviewers

Requirements

• Minimum SPM / STPM qualification with 1 year of related working experience
• A team player with strong commitment to deadlines and the ability to multitask
• Good command in both spoken and written English and Bahasa Malaysia
• Ability to converse in Mandarin or Cantonese is an added advantage
• Good PC skills especially in Microsoft Office suite

Contact(s) for this vacancy

Haw Fee Ling —  Associate Manager, HR
recruitment.malaysia@synovate.com

Last day of publishing is Tuesday, 16 November 2010

Project Director / Senior Project Director — Kuala Lumpur

Division/department: Quantitative - Project Management

Hours: 9:00 a.m. to 5:30 p.m. (Official Working Hours)

Job description

The successful incumbent will provide leadership in serving the research needs in the APAC region of a new Global Key Account. As the Account relationship is established, the incumbent will represent the APAC region on the Global Key Account team. The primary focus of this position will be to support and manage the APAC region in the launch and the ongoing execution of a large, multi-faceted Customer Experience tracking program.

Responsibilities will span the entire research process from research design through reporting including leadership of the project team and primary client interface. Secondary roles include writing proposals, designing studies, and managing additional projects for the Key Account within APAC.

Requirements

• Degree holder (particularly in Marketing, Business or its equivalent)
• A minimum of 6 years market research experience in quantitative / project management, inclusive of 2 years experience in a leadership role
• Strong PC skills, especially in MS Office and SPSS
• Excellent leadership and project management (from proposal stage to final presentation) skills
• Strong command of both written and spoken English
• Fluency in both written and spoken Mandarin is an added advantage
• Business development skills is an added advantage

Contact(s) for this vacancy

Zoe Wong —  Associate Manager, HR
recruitment.malaysia@synovate.com

Last day of publishing is Friday, 31 December 2010

Project Manager — Kuala Lumpur

Division/department: Healthcare

Hours: 9:00 a.m. to 5:30 p.m. (Official Working Hours)

Job description

The successful incumbent will be handling quantitative and qualitative research project in addition to routine consulting work. Other roles include regional and local proposal writing and cost estimation to achieve comprehensive and accurate cost items, project planning, designing questionnaire, checking on researcher's work to ensure proper standards are met, liaison with fieldwork and data processing to monitor fieldwork progress, extraction and analysis of data, preparation of meaningful data and charts for presentation to clients, conduct client workshops to help implement the results.

Requirements

• Degree (particularly in Psychology, Marketing, Statistics or its equivalent)
• Practical consulting skills (conducting competitive intelligence, secondary research as well as primary research with Key Opinion Leaders in Pharmaceutical / Medical Technology industry)
• Good knowledge of Quantitative and Qualitative research methodologies, analysis and able to manage multiple projects
• Strong PC skills, especially in MS Excel, Word and Power Point
• Excellent command of written and spoken English
• Knowledge in Marketing and Business is a MUST
• Knowledge of a Pharmaceutical / Medical Technology / Healthcare industry is an added advantage

Contact(s) for this vacancy

Zoe Wong —  Associate Manager, HR
recruitment.malaysia@synovate.com

Last day of publishing is Friday, 31 December 2010

QC Supervisor — Kuala Lumpur

Division/department: Quality Control

Hours: 9:00 a.m. to 5:30 p.m. (Official Working Hours)

Job description

The successful incumbent will be responsible for:

• Creating and monitoring both outdoor and indoor interviewing methods to maintain interviewers' work quality
• Train and monitor the performance of QC trainees and clerk
• Ensure interviews are being conducted in a proper manner
• Ensure the passing records are correct and on time
• Quality checking either by telephone or on-site observation or tape listening and releasing of summary report

Requirements

• Minimum qualification of Matriculation
• Good command of English and Chinese. Ability to converse in Mandarin is an advantage
• Minimum 3 years working experience in QC or Fieldwork, inclusive of 1 year supervisory experience
• Ability to manage a team effectively to ensure timely delivery of results and good quality interviews
• Ability to cost for jobs, plan and execute multiple projects and deploy resources
• Ability to manage and meet the internal clients' expectations and continuously enhance client relationships

Contact(s) for this vacancy

Haw Fee Ling —  Associate Manager, HR
recruitment.malaysia@synovate.com

Last day of publishing is Tuesday, 16 November 2010

Research Assistant — Kuala Lumpur

Division/department: Quantitative / Qualitative

Hours: 9:00 a.m. to 5:30 p.m. (Official Working Hours)

Job description

The successful incumbent will be supporting the research team in administrative tasks such as formatting, editing questionnaires and validating interview scripts to ensure that they are in line with the hardcopy questionnaire (flow of questions, wordings, skipping, instructions, etc) and to extract data from computer tabulations and transfer them (manually and / or by using software) into graphical charts.

Requirements

• Minimum Diploma qualification
• Some administrative working experience is an added advantage
• Well-versed with computer applications such as Microsoft Word, Excel, Powerpoint and others
• Good interpersonal and communication skills
• Reliable and committed to meeting deadlines
• A team player with pleasant personality
• Attentive to details and has the patience to execute repetitive tasks
• Applicants should be Malaysian citizens or hold relevant residence status

Contact(s) for this vacancy

Yang Chin Chin —  Senior HR Executive
recruitment.malaysia@synovate.com

Last day of publishing is Sunday, 31 October 2010

Researcher / Senior Researcher (Qualitative) — Kuala Lumpur

Division/department: Qualitative

Hours: 9:00 a.m. to 5:30 p.m. (Official Working Hours)

Job description

The successful incumbent will assist the Project Director in providing moderation for basic qualitative methodologies, such as focus groups and in-depth interviews. Other roles include analyzing and drafting of reports for presentation, assisting in proposal preparation and cost estimation to achieve competitiveness and cost effectiveness.

Requirements

• Degree (particularly in Psychology, Marketing, Statistics or its equivalent)
• A minimum of 1 year experience in a market research industry for the position of Researcher, and 2 years experience for Senior Researcher
• Strong PC skills, especially in Ms Excel, Word and Power Point
• Excellent command of written and spoken English. Knowledge of multiple language and dialects would be a major advantage
• Applicants must be Malaysian or hold relevant permanent residence status

Contact(s) for this vacancy

Zoe Wong —  Associate Manager, HR
recruitment.malaysia@synovate.com

Last day of publishing is Friday, 31 December 2010

Researcher / Senior Researcher (Quantitative) — Kuala Lumpur

Division/department: Quantitative

Hours: 9:00 a.m. to 5:30 p.m. (Official Working Hours)

Job description

The successful incumbent will be supporting the research team in designing questionnaires, extraction and analysis of data, preparation and presentation of meaningful data and charts to clients while learning up the tools of the market research trade through a combination of on-the-job training and formal training.

Requirements

• Degree (particularly in Marketing, Statistics, Business or its equivalent)
• A minimum of 1 year experience in a market research industry for the position of Researcher, and 2 years experience for Senior Researcher
• Strong PC skills, especially in Ms Excel, Word and Power Point
• Good command in both written and spoken English
• Fluency in both written and spoken Mandarin is an added advantage
• A team player with a strong commitment to deadlines
• Enjoy challenges and working with people across different industries
• Applicants must be Malaysian or hold relevant permanent residence status

Contact(s) for this vacancy

Zoe Wong —  Associate Manager, HR
recruitment.malaysia@synovate.com

Last day of publishing is Friday, 31 December 2010

Senior Project Director / Associate Director — Kuala Lumpur

Division/department: Quantitative

Hours: 9:00 a.m. to 5:30 p.m. (Official Working Hours)

Job description

The successful incumbent is fully responsible for initiating sales, winning and managing client projects that contribute to business development, and for playing a key role in client servicing. The incumbent will be managing one or two teams of researchers to execute the projects and manage the clients.

An Associate Director contributes significantly to sales performance and staff management of the division.

• Provide all-around project design skills in designing, supervising and delivery of client projects to ensure meaningful and value-added findings are generated from projects
• Direct all procedures in the department to ensure they are implemented accurately and efficiently
• Identify staff strengths and weaknesses and assist in implementing training programs to help full utilization of staff potential
• Initiate and deliver sales presentations in a highly convincing manner to achieve impact
• Prepare winning proposals independently with competitive and cost effective costing estimates
• Design report and write conclusions with strategic and actionable recommendations
• Design and deliver client presentations in a highly confident and professional manner
• Represent division in group-sponsored activities / committees to ensure information is channeled back to the division
• Maintain close relationships with clients to enhance clients' loyalty
• Actively explore business opportunities with new and existing clients

Requirements

• Degree holder (particularly in Marketing, Statistics, Business or its equivalent)
• A minimum of 8 years market research experience in Quantitative field, inclusive of 4 years experience in a leadership role
• Excellent project management skills from proposal stage to final presentation
• Strong leadership, analytical, interpersonal, and communication skills
• Excellent command of both written and spoken English

Contact(s) for this vacancy

Zoe Wong —  Associate Manager, HR
recruitment.malaysia@synovate.com

Last day of publishing is Friday, 31 December 2010

Verifier — Kuala Lumpur

Division/department: Fieldwork

Hours: 5.5 days a week

• Monday to Friday (10:00am to 6:30pm), and
• Saturday (11:00am to 3:00pm)

Job description

The successful incumbent is required to attend project briefings and to screen, verify, and invite eligible respondents for focus groups. Responsibilities also include general administrative tasks such as collecting and updating recruitment progress, reports, and respondents' database, collection of fieldwork staff' particulars and documents to ensure timely submission to the Accounts Department.

Requirements

• STPM / Diploma / Degree holder
• Preferably candidates with research background
• Able to communicate in English and Bahasa Malaysia
• Good command in verbal and written Mandarin / Cantonese
• Positive work attitude and able to work in a team

Contact(s) for this vacancy

Haw Fee Ling —  Associate Manager, HR
recruitment.malaysia@synovate.com

Last day of publishing is Tuesday, 16 November 2010