Intellection for True Customer View
Instantly interpret complex customer experience information
Understanding complex customer experience metrics can be difficult, but imagine having the world's greatest researchers by your side as you analyse massive data sets. Synovate's Intellection platform makes this possible. Intellection for True Customer View is a revolutionary interactive online portal designed to help you easily interpret customer satisfaction scores, customer engagement and market effects. It provides a simple and efficient way to look at large amounts of customer data, so that you can answer your business questions quickly and accurately. Intellection combines data visualisation with expert statistical analysis techniques to produce complete reports with a click of a button to improve speed and quality.
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Research reporting made easy
Dashboards
Intellection's dashboard reports provide key performance indicators of critical business scores that drive better decision making.
Business Drivers and Market Effects
Intellection instantly generates detailed reports that quickly reveal the business drivers and market effects for deeper insights. Custom filters and exportable data give you even more flexibility to get thoroughly into the data.
Context
Intellection provides actual written context for how the data should be interpreted, ensuring consistency no matter who is reading the reports. By "mousing over" any data point, one may immediately see an expert interpretation of that piece of data in the context of the overall dataset.
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