Customer Experience Clients

We work with leaders in every sector

Synovate Customer Experience works with leading local and global enterprises across North America, South America, Europe, Africa, Asia and Oceania. We help companies in every industry improve their customer experiences. If there is a Customer Experience, we know it! Below are just a few of our clients with whom we have publicly presented joint customer experience work.


Shell Lubricants: Putting Insights into Action

Shell Lubricants: Putting Insights into Action

Synovate helped Shell Lubricants build commitment and loyalty with its global distributor network.

Download case study (PDF, 1.8Mb)







Microsoft Aligns Operational Metrics with Loyalty Strategy

Microsoft Aligns Operational Metrics with Loyalty Strategy

Synovate helped Microsoft embed critical metrics into their reporting and decision making process.

Download case study (PDF, 407Kb)







TELUS Connects the Dots

TELUS Connects the Dots

Senior leadership at TELUS gains the data to validate its customer-focused business strategy.

Download case study (PDF, 229Kb)








Synovate and La-Z-Boy: A Dynamic Partnership

Synovate and La-Z-Boy: A Dynamic Partnership

A Dynamic Partnership

Download case study (PDF, 229Kb)