Job title/position:

Senior Research Executive Qualitative

Division/department:

Research

Job description

Iranian nationality. Responsibilities: designing of research instruments (discussion guides / observation sheets), project management, moderating and overseeing of proper data collection, analysis and report writing, presenting to clients.

Requirements

• University degree
• 1-3 years experience in market research agency or on client side
• Excellent command of spoken and written English
• Ability to handle multiple assignments and changing priorities
• Proven ability to effectively interact both internal and external clients
• Responsibility and reliability
• High degree of professionalism and ethics
• Excellent organization, written and oral communication skills
• Computer literacy, preferably with Microsoft software
• Enthusiasm and positive attitude

Last day of publishing is May 15, 2008

Contact(s) for this vacancy:

Rana Nazer
Office Manager

Send resume to rana.nazer@synovate.com

Job title/position:

Senior Research Executive Quantitative

Division/department:

Research

Job description

• Designing the research instruments (questionnaires, discussion guides, sampling plans, etc)
• Excellent command of spoken and written English
• Designing of creative and profitable research proposals, insightful reporting and presentations
• Supervising, guiding and motivating junior colleagues
• Liaising with Research Manager on development of junior staff
• Specifying data analysis specifications, and checking data
• Identifying and following up new business opportunities
• Keeping abreast of, and informing others about, relevant commercial developments (clients/markets)
• Keeping up to date and developing own and others' skills in relevant research techniques and tools
• Communicating relevant information accurately and in a timely manner
• Attendance at, and contribution to, relevant training sessions
• Management of clients accounts
• Assisting direct manager in sales and PR activities
• Ensuring conformance with ESOMAR Code of Conduct and high quality work
• Such other duties and responsibilities his/her manager may assign

Requirements

Iranian nationality. Excellent communication skills and a thorough understanding of interpreting data in order to deliver relevant and meaningful reports/presentations of results. Possesses sound technical research skills and a broad research experience. Works well under pressure and possesses good organisational, problem-solving skills and the ability to meet deadlines. University degree or equivalent. 2-3 years experience on a Research Executive position will be an advantage.

Last day of publishing is May 15, 2008

Contact(s) for this vacancy:

Rana Nazer
Office Manager

Send resume to rana.nazer@synovate.com

Job title/position:

Senior Research Manager Quantitative

Division/department:

Research

Job description

• Promotion of, and involvement in, relevant Synovate global initiatives
• Excellent command of spoken and written English
• Designing of creative and profitable research proposals, insightful reporting and presentations
• Supervision of the design, execution, and analysis/reporting of research projects
• Management of one or more client accounts
• Development of new business, from both existing and new clients
• Motivating colleagues and acknowledging good performance
• Appraisal/development/training of junior research staff
• Giving relevant training sessions
• Involvement in recruitment
• Ensuring quality of all team's work
• Effectively balancing workload of team members to ensure deadlines are met and encouraging cross team working
• Representing Synovate externally
• Responsibility for meeting team/project targets
• Undertaking all work in accordance with the ESOMAR Code of Conduct and high quality work such other duties and responsibilities his/her director may assign

Requirements

Excellent technical research, communication, organisational and interpersonal skills. Ability to tactfully guide and advise team of research executives. Must be able to work well under pressure, meet deadlines and carry out effective problem solving. University degree or equivalent. 2-3 years experience on S.E. position will be an advantage. Sufficient knowledge of Synovate products/markets to provide effective client service.

Last day of publishing is May 15, 2008

Contact(s) for this vacancy:

Rana Nazer
Office Manager

Send resume to rana.nazer@synovate.com

Job title/position:

Senior Research Executive

Division/department:

Research

Job description

• Designing the research instruments (questionnaires, discussion guides, sampling plans, etc)
• Designing of creative and profitable research proposals, insightful reporting and presentations
• Excellent command of spoken and written English
• Supervising, guiding and motivating junior colleagues
• Liaising with Research Manager on development of junior staff
• Specifying data analysis specifications, and checking data
• Identifying and following up new business opportunities
• Keeping abreast of, and informing others about, relevant commercial developments (clients/markets)
• Keeping up to date and developing own and others' kills in relevant research techniques and tools
• Communicating relevant information accurately and in a timely manner
• Management of clients accounts
• Assisting direct manager in sales and PR activities
• Ensuring conformance with ESOMAR Code of Conduct and high quality work
• Excellent English verbal and written communication skills

Requirements

Excellent communication skills and a thorough understanding of interpreting data in order to deliver relevant and meaningful reports/presentations of results. Possesses sound technical research skills and a broad research experience. Works well under pressure and possesses good organisational, problem-solving skills and the ability to meet deadlines. Good ambassador for Synovate. University degree or equivalent. 2-3 years experience on a Research Executive position will be an advantage.

Last day of publishing is May 15, 2008

Contact(s) for this vacancy:

Rana Nazer
Office Manager

Send resume to rana.nazer@synovate.com

Job title/position:

Client Service Director Quantitative

Division/department:

Research

Job description

Knowledge of Synovate products/markets to provide effective client service and maintain a detailed level of knowledge about the clients business, problems, needs and goals; effectively using it to maximise marketing of company's products and services.

• Promotion of, and involvement in, relevant Synovate/Aegis global initiatives
• Development of new business, from both existing and new clients in Region
• Preparation of research proposals and quotations, when requested
• Design of research instruments (questionnaires, discussion guides, sampling plans, etc), preparation of research reports and presentations
• Supervision of the design, execution, and analysis/reporting of research projects
• Management of client accounts and supervision of client account teams
• Appraisal/development/training of junior research staff
• Giving relevant training sessions
• Motivating colleagues and acknowledging good performance
• Involvement in recruitment
• Ensuring quality of all team's work
• Effectively balancing workload of team members to ensure deadlines are met and encouraging cross team working and co-operation
• Ensure profitability of projects via proper pricing and budget management
• Responsibility for meeting team/project targets
• Such other duties and responsibilities his manager may assign

Requirements

A minimum of 6-8 years of research experience as well as strong knowledge of Synovate solutions/markets to provide effective client service. Excellent technical research, communication, organizational and interpersonal skills. Ability to tactfully guide and advise team of research executives. Must be able to work well under pressure, meet deadlines and carry out effective problem solving.

Last day of publishing is May 15, 2008

Contact(s) for this vacancy:

Rana Nazer
Office Manager

Send resume to rana.nazer@synovate.com

Job title/position:

Project Director / Senior Project Director

Division/department:

Research (Qualitative) Division

Job description

• Oversee and manage projects
• Motivate and develop team members to generate maximum outputs and job satisfaction
• Maintain client relationship
• Manage and service "key clients", ensuring repeat business/increased volumes of business
• To identify and generate business from new clients
• Achievement of sales targets
• Collaborate with other departments such as field/DP to meet project requirements

Requirements

• Post Graduate in Marketing / International Business from a recognized university
• Minimum of 5 yrs experience in Qualitative research
• Marketing and business knowledge an advantage
• Proven knowledge and experience of research methodologies

Last day of publishing is May 20, 2008

Contact(s) for this vacancy:

Dipti Batham

Send resume to dipti.batham@synovate.com

Job title/position:

Researcher - Qualitative

Division/department:

Hong Kong Research

Job description

A great career opportunity for those energetic graduates who are looking for a CHALLENGING career with VARIETY!

The successful candidate is responsible for providing support in client servicing, project co-ordination, analysis, and report writing for market research projects.

Requirements

• University degree, preferably with major in Psychology, Sociology, Communications or Languages
• Working experience is preferred but not essential
• Good analytical skill with high sense of curiosity and dedication in solving problems
• Capable of logical thinking and proficient in language skills, both written and spoken English and Chinese
• Meticulous, able to handle multiple tasks efficiently and in an organized way
• Enjoy meeting and interacting with people
• A positive and proactive team player with good communication skills
• Willingness to work beyond office hours when required

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Senior Researcher

Division/department:

Hong Kong Research

Job description

A great opportunity for those energetic researchers who are looking for a CHALLENGING career!

The successful candidate is responsible for providing support in serving and liaising key clients, project co-ordination and management, analysis, and report writing for market research projects.

Requirements

• University degree with minimum two years' research experience
• Good analytical skill with high sense of curiosity and dedication in solving problems
• Capable of logical thinking and proficient in language skills, both written and spoken English and Chinese
• Meticulous, able to handle multiple tasks efficiently and in an organized way
• A cheerful, sensible, positive and proactive team player with good communication and inter-personal skills
• Confident in dealing with senior managers / directors from client organizations
• Willingness to work beyond office hours when required

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Project Manager

Division/department:

Hong Kong Research

Job description

Here comes an excellent opportunity for talented market research professional!

This position will assist in managing a research team to handle client servicing and project management for a few clients, including a top 10 account of Synovate Hong Kong.

Responsibilities include client liaison, project design, inter-departmental and inter-office coordination, analysis interpretation and report writing, presentations and project management to ensure all activities of market research projects are completed timely and effectively.

Requirements

• University degree with at least three years' relevant experience
• Good project management skills from proposal stage to presentation and final reports
• Excellent communication skills with proficient command in English written and verbal skills
• Proficient in PC operations, in particular MS Word, Excel and PowerPoint
• Able to work under pressure with positive and proactive personality
• Able to handle multiple tasks and be attentive to details

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Project Director – Market Research

Division/department:

China Research (HK based)

Job description

Outstanding opportunity for a curious market research professional

Reporting to a Research Director, this position will manage a research team to handle key client servicing and project management to ensure all activities of market research projects are completed timely and effectively.

Responsibilities include client liaison, project design and management, inter-departmental and inter-office coordination, analysis interpretation and report writing, presentations and business development.

Requirements

• University degree with at least six years' relevant experience
• Possess solid market research knowledge and skills with team management experience
• Good project management skills from proposal stage to presentation and final reports
• Excellent communication skills with proficient command in English written and verbal skills, and must be able to read Chinese
• Proficient in PC operations, in particular MS Word, Excel and PowerPoint
• A proven leader and team player with good interpersonal skills
• Able to work under pressure with positive and proactive personality
• Able to handle multiple tasks and be attentive to details

Candidates with less experience will be considered for the position of Project Manager

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Customer Satisfaction / Loyalty Research Professional

Division/department:

Hong Kong Research

Job description

Outstanding opportunity for a curious market research professional

Synovate, the world's most curious market research company, is seeking a talented research professional to join its dynamic Hong Kong research team, specialising in customer loyalty work.

With a desire to push the traditional boundaries of market research, the successful candidate will lead a team to deliver insight and analysis to key clients on customer loyalty research projects and drive Synovate's continued success in the marketplace.

Responsibilities include client liaison; research project management from proposal preparation to cost control; team building and staff training; inter-departmental coordination; analysis; interpretation and report writing; presentations and business development.

Requirements

• University degree with at least five years' relevant research experience, ideally with Customer satisfaction / loyalty research experience
• Superior market research and management skills
• A proven track record in business development an advantage
• Solid project management capabilities and analytical skills
• A curious nature and the ability to solve problems in an innovative manner
• Excellent communication skills with proficiency in written and spoken English
• Fluent Mandarin is desirable but not compulsory
• The ability to relate to people at all levels across internal and external clients
• A creative thinker who engenders team spirit and leads by example

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Data Processing Executive (Contract)

Division/department:

Data Processing - Hong Kong Division

Job description

• Assist in planning and executing project schedule with research and field survey operations for market research surveys as per data processing quality standard
• Handle and process primary data, conduct data cleaning and deliver quality and reliable statistics analysis within prescribed time frame
• Handle and resolve internal/customers' enquiry and trouble shooting
• Provide statistical solution for particular requests in different projects

Requirements

• University graduate/High Diploma in Computer Science, Information Technology, Statistics or relevant discipline
• High proficiency in MS office, knowledge and use of Excel, PowerPoint and VBA programming is a must
• Good analytical skills with numeric and logical sense
• Proven problem solving skills and able to work overtime with tight schedule
• Self-motivated and able to accomplish multiple tasks with minimal supervision
• Good interpersonal & communication skills
• One year experience in research field and data processing would be an advantage

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Researcher

Division/department:

Hong Kong Research

Job description

A great career opportunity for those energetic graduates who are looking for a CHALLENGING career with VARIETY!

The successful candidate is responsible for providing support in client servicing, project co-ordination, analysis, and report writing for market research projects.

Requirements

• University degree
• Good analytical skill with high sense of curiosity and dedication in solving problems
• Capable of logical thinking and proficient in language skills, both written and spoken English and Chinese
• Meticulous, able to handle multiple tasks efficiently and in an organized way
• A positive and proactive team player with good communication and inter-personal skills
• Willingness to work beyond office hours when required

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Senior Researcher - Quantitative

Division/department:

Research

Job description

• Translate questionnaires from English to Thai or vice versa accurately
• Check the translation work performed by junior members to ensure accuracy and relevance
• Write and develop code frames to accurately and comprehensively capture the open ended questions
• Extract data and check data extracted from junior members from computer tabulations to provide accurate and meaningful data for further analysis
• Design questionnaire to present a smooth flow of information
• Implement accurate and appropriate approaches to analyze and present information
• Implement Synovate techniques and programs to produce meaning and relevant information and presentable graphic charts
• Assist to train junior members to ensure they acquire basic research skills
• Assist senior members on ad hoc projects as assigned

Requirements

• Thai nationality
• Minimum Bachelor Degree (particularly in BA, Marketing Economic, Mathematics or Statistics
• At least 2 years experience in research or related industry
• Very good English and Thai essential both verbal and written
• Good analytical and interpersonal skills are a must
• Strong statistical background a distinct advantage
• Good computer skills
• Knowledge of special analysis tools (eg. PinPoint clustering, etc)
• High ability to implement agreed plans
• Strong negotiation skills and personality
• Very good interpersonal skills and problem solving skills
• Ability to work independently or as part of a team under tight deadlines

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Mr Chalermbhan Baker
HR Manager

Send resume to recruitment.thailand@synovate.com

Job title/position:

Senior Researcher, Researcher

Division/department:

Consumer Research, HEC

Job description

The position is an integral part of the research team providing assistance to more senior members. Senior Researchers help supervise Junior Researchers while learning the tools of the trade. Researchers design/translate questionnaires, develop code frames, write DP specs, & extract data from computer tabulations.

Requirements

• College graduate (Statistics, Communications, Social Sciences, Psychology, Marketing, Economics, preferred)
• Proficient in oral and written English
• Experience in RESEARCH a definite PLUS!

Last day of publishing is June 5, 2008

Contact(s) for this vacancy:

Karen Aranas / HR Manager

Send resume to karen.aranas@synovate.com

Job title/position:

Project Manager / Project Consultant

Division/department:

Data Processing – Offshore

Job description

Manages the activities of a Synovate market research projects, with limited personal responsibilities in a specified geographic and/or market area within an assigned project. Works at the direction of a Synovate Client Manager or Country Managing Director.

Requirements

• Works on assigned elements of the project or survey Scope ensuring that Client requirements are met and deliverables are delivered on time and within estimated budgets
• Lead in the creation and management of project schedules
• Contribute to the management of project budgets
• Identify and analyze project issues, define and assign actions to resolve those issues, follow up the assignments, and confirm the successful resolution of the issues
• Manages issues by communicating and following up activities assigned by Synovate Account Manager and/or Synovate Program Director
• Assess and report project risks to the Account Manager and/or Program Director
• Communicate regularly and consistently with project participants, project sponsors and Clients, and Synovate management affected by or affecting all projects within the Project Manager's responsibility
• Respond appropriately to all questions and issues of the projects in the Project Manager's responsibility
• Ensure the maintenance of project documentation in good order in a central project document repository
• Learn and perform practices that contribute to the retention and re-use of Synovate project experience, issues, market research knowledge, and project management industry-defined Lessons Learned

Last day of publishing is July 6, 2008

Contact(s) for this vacancy:

Amy Liew
HR Manager

Send resume to amy.liew@synovate.com

Job title/position:

Programmer (Dimensions)

Division/department:

Data Processing - Offshore

Job description

The successful incumbents will be responsible for monitoring job progress to ensure standards, requirements and deadlines are met which involves coordinating with internal clients regarding project specifications, timetable, potential challenges and ensuring that projects are executed properly. The role includes exploring new approach to enhance the data processors and improve data processing work efficiency by designing new plans, manual and training.

Requirements

• Advance Diploma holders in Computer Science with a minimum of one year programming experience in a related field
• Good command of written and verbal English, with knowledge in Visual Basic, ASP and ASP.NET. Knowledge in SQL Server and SQL query is an added advantage
• Strong computer skills in Microsoft Office suite and other business-related software systems is an added advantage
• Strong analytical, interpersonal and communication skills

Last day of publishing is July 6, 2008

Contact(s) for this vacancy:

Amy Liew
HR Manager

Send resume to amy.liew@synovate.com

Job title/position:

Senior Project Director / Associate Director

Division/department:

Qualitative Research

Job description

A Senior Project Director / Associate Director contributes significantly to sales performance and staff management of the division.

The position will be responsible for initiating, winning and managing client market research projects and developing and maintaining client relationships that contribute to business development. Other roles include managing and leading members of the team to ensure all activities are carried out in a timely and effective manner.

Requirements

• Run/manage one of the research teams and resolve staff problems to ensure smooth operation within the team
• Assist in business development planning and execution
• Oversee and manage client projects to ensure the projects are completed to the satisfaction of clients
• Assist to improve and direct procedures in the Research department to ensure consistent, accurate and efficient applications
• Review project design and provide professional advice to clients to ensure the most cost effective and appropriate methodology and techniques are used
• Responsible for playing a key role in marketing activities, process improvement and as methodology champion
• Involved in recruitment, induction, motivation, training and performance review, ensuring all respective activities are carried out timely and effectively
• Prepare winning proposals independently and review & negotiate costing to ensure competitiveness
• Design report and write conclusions with strategic and actionable recommendations
• Act as consultant to ensure the strategic impact of the recommended actions are highlighted to clients
• Design and deliver client presentations in a highly confident and professional manner
• Maintain close relationships with clients to enhance possibility of winning repeated business
• Actively explore business opportunities with new and existing clients
• Organize, design and deliver sales presentation in a professional and convincing manner
• Recommend, design and implement relevant programs to ensure the team members are developed for future challenges
• Assist to achieve stretched budgets for sales and revenue for Research department

Last day of publishing is July 6, 2008

Contact(s) for this vacancy:

Amy Liew
HR Manager

Send resume to amy.liew@synovate.com

Job title/position:

Research Director

Division/department:

Quantitative Research

Job description

This position is responsible for the operations of a Quantitative Section within the Research division and part of the business development in the Company. The incumbent acts as a deputy in the absence of the MD (and Director, if applicable) to ensure the operations of the division and/or the company runs smoothly and effectively. The incumbent is also a reference point to the juniors and clients in terms of research methodologies, skills and insights. This role encompasses responsibilities in providing input and implementing best practices for all units within Synovate Malaysia.

Requirements

• Assist the MD to run/manage research teams and resolve staff challenges to ensure smooth operations
• Assist in business development planning, strategy development and execution
• Oversee and manage client projects to ensure the projects are completed to the satisfaction of clients
• Improve & direct all procedures in the Research department to ensure consistent, accurate and efficient applications
• Review project design and provide professional advice to clients to ensure the most cost effective and appropriate methodologies and techniques are used
• Prepare winning proposals independently and review & negotiate costing to ensure competitiveness
• Design report and write conclusions with strategic and actionable recommendations
• Act as consultant to ensure the strategic impact of the recommended actions are highlighted to clients
• Maintain close relationships with clients to enhance possibility of winning repeated business
• Actively explore business opportunities with new and existing clients
• Actively design, recommend and conduct local training programs to ensure the research employees are equipped for future challenges
• Assist the MD to set and achieve stretched budgets for sales and revenue for the Research department
• Monitor overheads with Research department to ensure proper control on expenses

Last day of publishing is July 6, 2008

Contact(s) for this vacancy:

Amy Liew
HR Manager

Send resume to amy.liew@synovate.com

Job title/position:

Project Director

Division/department:

Quantitative Research

Job description

This position is fully responsible for client projects to ensure all activities of projects are completed and by maintaining and enhancing client relationships, contributes to business development. The incumbent will be managing a team of researchers to execute the projects and manage the clients.

Requirements

• Manages the research team (recruitment, induction, motivation, training and performance review) to ensure the respective activities are carried out timely and effectively
• Provide all-round project design skills in designing, supervising and delivery of client projects to ensure meaningful and value-added findings are generated from projects
• Prepare proposals independently and estimate & supervise costing preparation to achieve competitiveness and cost effectiveness
• Design reports and write conclusions with actionable recommendations
• Design and deliver client presentations in a highly confident & professional manner
• Proactively identify good potential clients and deliver sales presentations in a professional and convincing manner to achieve impact
• Maintain close relationships with clients to enhance trust level and to explore further business opportunities
• Assist senior members on ad hoc projects as assigned

Last day of publishing is July 6, 2008

Contact(s) for this vacancy:

Amy Liew
HR Manager

Send resume to amy.liew@synovate.com

Job title/position:

Project Director

Division/department:

Qualitative Research

Job description

This position is fully responsible for client projects to ensure all activities of projects are completed and by maintaining and enhancing client relationships, contributes to business development. The incumbent will be managing a team of researchers to execute the projects and manage the clients.

Requirements

• Manages a research team (recruitment, induction, motivation, training and performance review) to ensure the respective activities are carried out timely and effectively
• Provide all-round project design skills in designing, supervising and delivery of client projects to ensure meaningful and value-added findings are generated from projects
• Prepare proposals independently and estimate & supervise costing preparation to achieve competitiveness and cost effectiveness
• Provide high quality moderation for different qualitative methodologies, including focus groups and in-depth interviews
• Design reports and write conclusions with actionable recommendations
• Design and deliver client presentations in a highly confident & professional manner
• Proactively identify good potential clients and deliver sales presentations in a professional and convincing manner to achieve impact
• Maintain close relationships with clients to enhance trust level and to explore further business opportunities
• Assist senior members on ad hoc projects as assigned

Last day of publishing is July 6, 2008

Contact(s) for this vacancy:

Amy Liew
HR Manager

Send resume to amy.liew@synovate.com