Patient & member satisfaction

Synovate is a leading vendor of patient and member satisfaction surveys of all kinds. We specialise in designing and implementing custom studies that range from massive continuous patient satisfaction tracking systems for major health payors to smaller–scale new member satisfaction follow–up studies.

In addition to large and small–scale custom projects, our expertise in patient and member satisfaction includes:

• CAHPS®
• HOS
• Customer Service Satisfaction

For more information about our satisfaction studies, please contact:

David Bryant
Send an email
Telephone: +1 703-663-7280