Fresh market research findings that pack a punch.
 

September 2008


Children shouldn't be seen, or heard


You know the scene... a harried mother tries to shut one child up, while the other child happily kicks the seat in front. Sit near this and tensions are running high before you've even seen the safety demonstration.

It turns out not everyone hates it. In good news for paranoid parents, two thirds of our air traveller respondents disagreed with the statement 'I get frustrated when sitting next to or near children'. But travellers in some markets are quite intolerant... who hates it most?

Britons were found to be most intolerant of children on planes with 55% agreeing they find sitting near the smallest travellers to be frustrating. They were closely followed by Hong Kongers (52% agreed). Least likely to get frustrated were German travellers with only 15% agreeing.

Looking at the results by gender, it is not too surprising to see that overall women are far more tolerant of air-borne kids. However, in the United Arab Emirates (UAE), 48% of women agreed they find sitting near children frustrating and only 24% of men did.

George Christodoulides, Managing Director of Synovate in the UAE, said this may, in part, be due to large families and gender roles.

"When it comes to supervising children men tend to be fairly hands-off, while women travellers may be so busy empathising with harassed mothers that they are not really able to relax themselves."


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> Transactional travel or sky-high service?

> The seat of power

> Up in the air about intimacy

> Air travel to nose dive?

> How can an airline fly high?

> About the Synovate global air travel survey







 
CURIOSITIES

Only 4% of all people across the markets surveyed nominated airline food as their favourite part of flying. However, it doesn't matter if it's the chicken or the fish for 12% of Filipinos and 11% of people from the UAE, who look forward to tucking in whenever they get on board.

Hong Kongers are most likely to have laptops out in-flight, with 11% saying the chance to get some work done without interruption is what they like best about air travel.

Plane and seat design are critical to passenger satisfaction. Sixty-three percent of air travellers say they prefer window seats... tricky to keep everyone happy!

Coffee, tea or me? Only three percent of air travellers in the markets surveyed said the thing they most liked about flying was 'attractive flight attendants'. However, Synovate's focus group experience is that, once mid-conversation, a large proportion of people rather sheepishly admit this is an important part of the in-flight experience... perhaps something people will admit to face-to-face only!



BACK ISSUES

Social networking myths and facts

Is 'green' the new black?

Global survey: What would you do to be beautiful?

Global healthcare survey looks at patient power

Young Asians fit 38 hours of activities into one day (but still manage eight hours sleep!)

Cents and sensibility: Global attitudes to cash

Revealing consumers' jeans joys and denim blues...

Three obvious facts about the world's emerging markets (and the less obvious... what they really mean for your brand)

Fast food addiction, obesity and other weighty issues

The Olympic Games... Greatest show on earth or five-ringed circus?

Democracy doesn't always get the vote

More...


 
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Thank you for reading Synovate In:fact. This issue of In:fact was based on information gathered from a ViewsNet online survey and a Global Omnibus survey. As a global, full-service market research provider, Synovate is well-positioned to conduct online, telephone and in-person research on a local, regional or global basis. We believe in our subscribers' privacy rights. The data you provide us will not be shared with third parties.