Job title/position:

Research Manager, Insight and Delivery Focus

Division/department:

Financial and Business Services - Royal Mail Client

Job description

Are you someone with solid continuous research experience that is client-focused in nature, and is looking to build a great client relationship? Then consider this new role within the Financial and Business Services team to support the Royal Mail account. This role is ideal for a candidate who is looking to enhance their client facing and analysis/insight skills and to take their career to the next level, working on a high profile study for a blue-chip client. Reporting to a Research Director the chosen candidate will be encouraged to take a lead in all aspects of insight and reporting (and some project management), while receiving extensive support and mentoring from senior team members. The client account is in its second year of operation and is extremely valued by the client who wants to ensure that its full potential is maximized across their business. Please note that the Financial & Business Services team is a new and rapidly growing team at Synovate, and therefore this position offers a real opportunity to play a part in that growth and work with a fun and energetic team.

• Supporting the lead Director on the maintenance and development of a key account
• The role will focus on the insight and delivery of findings for both quantitative and qualitative research programmes, although there will be some day-to-day client management
• There will be extensive client contact, including presentations and workshops and we are looking for a candidate who can excel in meeting clients needs/expectations
• Conducting thoughtful and insightful analysis and developing meaningful hypothesis from data. There is a large appetite from the client to use research throughout the business, and the candidate needs to work closely with the client to develop insight and recommendations, and support the distribution of these across the client's business
• The candidate will also need to work with a variety of staff across Synovate, ensuring the smooth running of the project across team
• The candidate will have line responsibility for one or two other members of staff, and will have to be able delegate workload effectively to junior members of staff ensuring a clear understanding
• As applicable, there will be additional elements and spin-off research and the candidate will need to help design research solutions and write proposals including costings

Requirements

• Knowledge and experience of principle ad hoc research techniques, including face-to-face, telephone and online studies
• Experience of customer satisfaction / loyalty research
• Client facing experience is vital, including the ability to deal with client requests in a confident and professional manner
• Proven literacy and numeracy skills
• Research experience required in a market research, agency or related area in a quantitative capacity
• Excellent project management skills
• A high level of attention to detail is vital
• Good levels of skill in Word, PowerPoint, Excel, and Outlook are required
• Understanding of statistics (working with an in house statistican)
• Able to deal with both quantitative and qualitative data
• Ideally staff management skills, but these can be developed through the position

Last day of publishing is May 16, 2008

Contact(s) for this vacancy:

Astrid Millett
Recruitment Advisor

Send resume to recruitment.uk@synovate.com

Job title/position:

Research Manager, Project Management

Division/department:

Financial and Business Services - Royal Mail Client

Job description

Are you someone with solid continuous research experience that is process-driven in nature, and is looking to get one's hands dirty in project management? Then consider this new role within the Financial and Business Services team to support the Royal Mail account. This role will appeal to people who are looking to bridge a research role with project management. The role will be primarily supporting the day-to-day management and development of continuous research for a key account (Royal Mail) within the Financial & Business Services (F&BS) division of Synovate UK (c.80% of time), whilst from time-to-time being involved in other ad hoc research for F&BS clients. Please note that the Financial & Business Services team is a new and rapidly growing team at Synovate, and therefore this position offers a real opportunity to play a part in that growth and work with a fun and energetic team.

• Supporting the lead Director on the maintenance and development of a key account
• Day-to-day management and planning of the account, ensuring that the project is running smoothly and that project efficiencies are identified and implemented. This would including briefing and liaising with 3rd party suppliers support departments, designing and writing accurate DP Specs to ensure they include all necessary analysis requirements
• Regular client contact, with the opportunity to attend client internal meetings
• Provide support during the reporting report. There is a large appetite from the client to use research throughout the business, and the candidate will need to support the lead director responsible for developing insight and recommendations from the research
• Supervisory responsibility for one or two other members of staff, and will have to be able delegate workload effectively to junior members of staff ensuring a clear understanding
• As applicable, there will be additional elements and spin-off research and the candidate will need to help design research solutions and write proposals

Requirements

• Knowledge and experience of principle ad hoc research techniques, including face-to-face, telephone and online studies
• Understanding of and preferable experience in customer satisfaction / loyalty research
• Client facing experience is vital, including the ability to deal with client requests in a confident and professional manner
• Multi-tasking skills are required as the role will have many priorities and time demands
• Excellent project management skills
• Proven literacy and numeracy skills
• Research experience required in a market research, agency or related area in a quantitative capacity
• A high level of attention to detail is vital
• Good levels of skill in Word, PowerPoint, Excel, and Outlook are required
• Ideally staff management skills, but these can be developed through the position

Last day of publishing is May 16, 2008

Contact(s) for this vacancy:

Astrid Millett
Recruitment Advisor

Send resume to recruitment.uk@synovate.com

Job title/position:

Research Manager - Communications

Division/department:

Communications Specialists

Job description

Bring your enthusiasm and knowledge in brands and communications to be a core team member on the Communications Specialists team. The majority of the team's business is brand and communications tracking as well as some ad hoc pre-testing. With minimal supervision you will take ownership of client relationships on two key accounts, Toyota and Tesco. You will be responsible for project management and conduct research studies from setup through to completion. You will be supported by a team of both senior and junior researchers and will provide guidance and coaching to trainee researchers.

• Attend and take less complicated briefs and offer relevant methodological alternatives
• Act as primary client contact during project execution
• Design research solutions and write proposals including costings with minimal guidance from senior research staff
• Assist with sales through provision of proactive client relations
• Briefing and liaising with 3rd party suppliers (fieldwork, translation, media agencies etc), and support departments (field, DP)
• Design questionnaires
• Write medium reports and make recommendations based on findings and previous experience with minimal guidance from senior research staff
• Check the work of more junior staff with a high level of accuracy

Requirements

• Thorough knowledge and experience of quantitative market research and principle ad hoc research techniques, including face-to-face, telephone and online studies
• Agency MR experience a strong asset
• Experience in brand and communications tracking a must
• A strong interest in advertising and communications and a desire to specialize in it
• Proven project management skills
• Able to communicate clearly both in verbal and written work
• A high level of attention to detail is vital
• Understanding of SPSS, Quanvert or other data processing packages an advantage
• Client facing experience essential
• Proven presentation skills
• Some management experience would be beneficial

Last day of publishing is May 16, 2008

Contact(s) for this vacancy:

Astrid Millett
Recruitment Advisor

Send resume to recruitment.uk@synovate.com

Job title/position:

Project Director

Division/department:

Research (Qualitative) Division

Job description

• Oversee and manage projects
• Motivate and develop team members to generate maximum outputs and job satisfaction
• Maintain client relationship
• Manage and service "key clients", ensuring repeat business/increased volumes of business
• To identify and generate business from new clients
• Achievement of sales targets
• Collaborate with other departments such as field/DP to meet project requirements

Requirements

• Post Graduate in Marketing / International Business from a recognized university
• Minimum 5 years experience in Qualitative research
• Marketing and business knowledge an advantage
• Proven knowledge and experience of research methodologies

Last day of publishing is May 20, 2008

Contact(s) for this vacancy:

Dipti Batham

Send resume to dipti.batham@synovate.com

Job title/position:

Project Director / Senior Project Director

Division/department:

Research (Qualitative) Division

Job description

• Oversee and manage projects
• Motivate and develop team members to generate maximum outputs and job satisfaction
• Maintain client relationship
• Manage and service "key clients", ensuring repeat business/increased volumes of business
• To identify and generate business from new clients
• Achievement of sales targets
• Collaborate with other departments such as field/DP to meet project requirements

Requirements

• Post Graduate in Marketing / International Business from a recognized university
• Minimum of 5 yrs experience in Qualitative research
• Marketing and business knowledge an advantage
• Proven knowledge and experience of research methodologies

Last day of publishing is May 20, 2008

Contact(s) for this vacancy:

Dipti Batham

Send resume to dipti.batham@synovate.com

Job title/position:

Project Manager - Qualitative

Division/department:

Taiwan Research

Job description

• Assist in managing the research team (recruitment, induction, motivation, training and performance review) to ensure the respective activities are carried out timely and effectively
• Develop high quality discussion guide and moderation for different qualitative methodologies
• Design insightful reports and write conclusions with actionable recommendations independently for simple or standard projects, or with guidance team leader or director for complex studies
• Design and deliver client presentations in a highly confident & professional manner
• Maintain close relationships with clients to enhance trust level and to explore further business opportunities

Requirements

• University degree
• Minimum 6-8 years research experience
• Reliable and able to work to deadlines
• Able to work under pressure and manage own and others' time
• Able to delegate and check output delivered
• Able to engender team spirit
• Committed to company philosophy, goals and visions
• Well presented and confident

Last day of publishing is May 30, 2008

Contact(s) for this vacancy:

Becca Lu
HR Manager

Send resume to recruitment.taiwan@synovate.com

Job title/position:

Researcher - Qualitative

Division/department:

Hong Kong Research

Job description

A great career opportunity for those energetic graduates who are looking for a CHALLENGING career with VARIETY!

The successful candidate is responsible for providing support in client servicing, project co-ordination, analysis, and report writing for market research projects.

Requirements

• University degree, preferably with major in Psychology, Sociology, Communications or Languages
• Working experience is preferred but not essential
• Good analytical skill with high sense of curiosity and dedication in solving problems
• Capable of logical thinking and proficient in language skills, both written and spoken English and Chinese
• Meticulous, able to handle multiple tasks efficiently and in an organized way
• Enjoy meeting and interacting with people
• A positive and proactive team player with good communication skills
• Willingness to work beyond office hours when required

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Senior Researcher

Division/department:

Hong Kong Research

Job description

A great opportunity for those energetic researchers who are looking for a CHALLENGING career!

The successful candidate is responsible for providing support in serving and liaising key clients, project co-ordination and management, analysis, and report writing for market research projects.

Requirements

• University degree with minimum two years' research experience
• Good analytical skill with high sense of curiosity and dedication in solving problems
• Capable of logical thinking and proficient in language skills, both written and spoken English and Chinese
• Meticulous, able to handle multiple tasks efficiently and in an organized way
• A cheerful, sensible, positive and proactive team player with good communication and inter-personal skills
• Confident in dealing with senior managers / directors from client organizations
• Willingness to work beyond office hours when required

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Project Manager

Division/department:

Hong Kong Research

Job description

Here comes an excellent opportunity for talented market research professional!

This position will assist in managing a research team to handle client servicing and project management for a few clients, including a top 10 account of Synovate Hong Kong.

Responsibilities include client liaison, project design, inter-departmental and inter-office coordination, analysis interpretation and report writing, presentations and project management to ensure all activities of market research projects are completed timely and effectively.

Requirements

• University degree with at least three years' relevant experience
• Good project management skills from proposal stage to presentation and final reports
• Excellent communication skills with proficient command in English written and verbal skills
• Proficient in PC operations, in particular MS Word, Excel and PowerPoint
• Able to work under pressure with positive and proactive personality
• Able to handle multiple tasks and be attentive to details

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Project Director – Market Research

Division/department:

China Research (HK based)

Job description

Outstanding opportunity for a curious market research professional

Reporting to a Research Director, this position will manage a research team to handle key client servicing and project management to ensure all activities of market research projects are completed timely and effectively.

Responsibilities include client liaison, project design and management, inter-departmental and inter-office coordination, analysis interpretation and report writing, presentations and business development.

Requirements

• University degree with at least six years' relevant experience
• Possess solid market research knowledge and skills with team management experience
• Good project management skills from proposal stage to presentation and final reports
• Excellent communication skills with proficient command in English written and verbal skills, and must be able to read Chinese
• Proficient in PC operations, in particular MS Word, Excel and PowerPoint
• A proven leader and team player with good interpersonal skills
• Able to work under pressure with positive and proactive personality
• Able to handle multiple tasks and be attentive to details

Candidates with less experience will be considered for the position of Project Manager

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Customer Satisfaction / Loyalty Research Professional

Division/department:

Hong Kong Research

Job description

Outstanding opportunity for a curious market research professional

Synovate, the world's most curious market research company, is seeking a talented research professional to join its dynamic Hong Kong research team, specialising in customer loyalty work.

With a desire to push the traditional boundaries of market research, the successful candidate will lead a team to deliver insight and analysis to key clients on customer loyalty research projects and drive Synovate's continued success in the marketplace.

Responsibilities include client liaison; research project management from proposal preparation to cost control; team building and staff training; inter-departmental coordination; analysis; interpretation and report writing; presentations and business development.

Requirements

• University degree with at least five years' relevant research experience, ideally with Customer satisfaction / loyalty research experience
• Superior market research and management skills
• A proven track record in business development an advantage
• Solid project management capabilities and analytical skills
• A curious nature and the ability to solve problems in an innovative manner
• Excellent communication skills with proficiency in written and spoken English
• Fluent Mandarin is desirable but not compulsory
• The ability to relate to people at all levels across internal and external clients
• A creative thinker who engenders team spirit and leads by example

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Data Processing Executive (Contract)

Division/department:

Data Processing - Hong Kong Division

Job description

• Assist in planning and executing project schedule with research and field survey operations for market research surveys as per data processing quality standard
• Handle and process primary data, conduct data cleaning and deliver quality and reliable statistics analysis within prescribed time frame
• Handle and resolve internal/customers' enquiry and trouble shooting
• Provide statistical solution for particular requests in different projects

Requirements

• University graduate/High Diploma in Computer Science, Information Technology, Statistics or relevant discipline
• High proficiency in MS office, knowledge and use of Excel, PowerPoint and VBA programming is a must
• Good analytical skills with numeric and logical sense
• Proven problem solving skills and able to work overtime with tight schedule
• Self-motivated and able to accomplish multiple tasks with minimal supervision
• Good interpersonal & communication skills
• One year experience in research field and data processing would be an advantage

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Researcher

Division/department:

Hong Kong Research

Job description

A great career opportunity for those energetic graduates who are looking for a CHALLENGING career with VARIETY!

The successful candidate is responsible for providing support in client servicing, project co-ordination, analysis, and report writing for market research projects.

Requirements

• University degree
• Good analytical skill with high sense of curiosity and dedication in solving problems
• Capable of logical thinking and proficient in language skills, both written and spoken English and Chinese
• Meticulous, able to handle multiple tasks efficiently and in an organized way
• A positive and proactive team player with good communication and inter-personal skills
• Willingness to work beyond office hours when required

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.hongkong@synovate.com

Job title/position:

Project Manager

Division/department:

Research / Qualitative

Job description

• This position is fully responsible for client projects to ensure all activities of projects are completed and, by maintaining and enhancing client relationships, contributes to business development
• Assist in managing the research team (recruitment, induction, motivation, training and performance review) to ensure respective activities are carried out timely and effectively
• Provide all-round project design skills in design, supervision and delivery of client projects to ensure meaningful and value-added findings are generated from projects
• Prepare proposals independently and estimate & supervise costing preparations to achieve competitiveness and cost effectiveness
• Provide high quality moderation for different qualitative methodologies, including focus groups and in-depth interviews
• Design reports and write conclusions with actionable recommendations
• Design and deliver client presentations in a highly confident & professional manner
• Deliver sales presentations in a professional and convincing manner to achieve impact
• Maintain close relationships with clients to enhance trust level and to explore further business opportunities
• Assist senior members on ad hoc projects as assigned

Requirements

• University degree
• 5-6 years' research experience
• Marketing and business knowledge an advantage
• Reliable and able to work to deadlines
• Able to work under pressure and manage own and others' time
• Able to engender team spirit
• Committed to company philosophy and goals
• Well presented and confident
• Very good English essential
• Excellent interpersonal & communication skills
• Ability to delegate
• Good time management skills
• Very good moderation skills
• Good project management skills
• Good presentation skills
• Good problem solving skills

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Ms. Sujean Han
HR Manager

Send resume to recruitment.korea@synovate.com

Job title/position:

Business Development Manager

Division/department:

Business Development

Job description

To identify sales opportunities and advise on marketing initiatives in order to help drive business and to achieve sales targets, specifically in the areas of promoting publicity of Synovate products and services and generating business leads.

• Generate Direct Mailing initiatives, including cover letter writing and sourcing target lists in order to generate more business leads
• Identify potential clients for selling & marketing of Synovate products & services in order to meet the sales target and, review quotations to ensure all relevant costs are covered and the revenue target is met
• Manage the maintenance of client profiles and contact reports to ensure data integrity of the client database of <market>
• Review, customize and implement guidelines on client database management of local office to achieve standardization of records for on-going sales and marketing initiatives
• Source, identify and produce lists of potential clients for sales and marketing activities in order to drive sales
• Obtain Market Intelligence from the external environment for proposed syndicated studies to ensure resources and efforts are diverted to projects with highest potentials
• Discuss with research department/divisions based in <market> to Initiate, develop, and implement sales and marketing activities, such as seminars, product roadshows, sales drive, etc., in order to promote an active selling style and achieve the sales targets
• Prospecting target clients, arrange meeting and/or conduct credential presentation in order to generate business leads and gain greater exposure for the company
• Build and maintain close client relationship so as to generate more potential future leads
• Organize and chair the Sales Meeting biweekly for all <market>-based research divisions to review sales performance, future sales & marketing activities and assess effectiveness of activities held in order to identify better sales strategies to meet the sales targets

Requirements

• University graduate
• 3 years experience in marketing
• Marketing and business knowledge an advantage
• Organized, reliable and able to work to deadlines
• Able to work under pressure and manage own and others' time
• Able to work independently under minimum supervision
• Committed to company philosophy and goals
• Well presented and confident
• Very good English essential
• Excellent interpersonal & communication skills
• Good time management skills
• Excellent sales techniques
• Good problem solving skills
• Good analytical skills
• Good presentation skills

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Ms. Sujean Han
HR Manager

Send resume to recruitment.korea@synovate.com

Job title/position:

Project Director or Above

Division/department:

Research - Quantitative

Job description

This position is responsible for leading a research team in initiating sales, winning and managing client projects that contribute to business development, and for playing a key role in client servicing.

• Assist in managing a research team (recruitment, induction, motivation, training and performance review) to ensure all respective activities are carried out timely and effectively
• Provide all-round project design skills in design, supervision and delivery of client projects to ensure meaningful and value-added findings are generated from projects
• Direct all procedures in the department to ensure they are implemented accurately and efficiently
• Identify staff strengths and weaknesses and assist in implementing training programs to help full utilization of staff potentials
• Initiate and deliver sales presentations in a highly convincing manner to achieve impact
• Prepare winning proposals independently with competitive and cost effective costing estimates
• Design report and write conclusions with strategic and actionable recommendations
• Design and deliver client presentations in a highly confident and professional manner
• Maintain close relationships with clients to enhance clients' loyalty
• Actively explore business opportunities with new and existing clients
• Assist senior members on ad hoc projects as assigned

Requirements

• University degree
• Minimum 7-8 years' research experience
• Marketing and business knowledge an advantage
• Knowledge of a particular industry (e.g. IT / telecom or fast moving consumer goods) also advantageous
• Organized, reliable and able to work to deadlines
• Able to work under pressure and manage own and others' time
• Able to engender team spirit
• Committed to company philosophy and goals
• Well presented and confident
• Very good English essential
• Excellent interpersonal & communication skills
• Able to delegate
• Good time management skills
• Very good moderation skills
• Excellent sales techniques
• Good problem solving skills
• Good analytical skills
• Good project management skills
• Good presentation skills
• Good leadership skills

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Ms. Sujean Han
HR Manager

Send resume to recruitment.korea@synovate.com

Job title/position:

Senior Researcher - Quantitative

Division/department:

Research

Job description

• Translate questionnaires from English to Thai or vice versa accurately
• Check the translation work performed by junior members to ensure accuracy and relevance
• Write and develop code frames to accurately and comprehensively capture the open ended questions
• Extract data and check data extracted from junior members from computer tabulations to provide accurate and meaningful data for further analysis
• Design questionnaire to present a smooth flow of information
• Implement accurate and appropriate approaches to analyze and present information
• Implement Synovate techniques and programs to produce meaning and relevant information and presentable graphic charts
• Assist to train junior members to ensure they acquire basic research skills
• Assist senior members on ad hoc projects as assigned

Requirements

• Thai nationality
• Minimum Bachelor Degree (particularly in BA, Marketing Economic, Mathematics or Statistics
• At least 2 years experience in research or related industry
• Very good English and Thai essential both verbal and written
• Good analytical and interpersonal skills are a must
• Strong statistical background a distinct advantage
• Good computer skills
• Knowledge of special analysis tools (eg. PinPoint clustering, etc)
• High ability to implement agreed plans
• Strong negotiation skills and personality
• Very good interpersonal skills and problem solving skills
• Ability to work independently or as part of a team under tight deadlines

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Mr Chalermbhan Baker
HR Manager

Send resume to recruitment.thailand@synovate.com

Job title/position:

Research Executive

Division/department:

Financial and Business Services - Royal Mail Client

Job description

This role is ideal for a candidate who is looking to enhance their client facing and analysis/insight skills and to take their career to the next level, working on a high profile study for a blue-chip client. Reporting to a Research Manager the chosen candidate will be able to get involved in all aspects of this account, but with a focus on insight and reporting, while receiving extensive support and mentoring from senior team members. The client account is in its second year of operation and is extremely valued by the client who wants to ensure that its full potential is maximized across their business. Please note that F&BS is a new and rapidly growing team at Synovate, and therefore this position offers a real opportunity to play a part in that growth and work with a fun and energetic team.

• Supporting the team on the maintenance and development of a key account
• The role will encompass many research skills, but will focus on the preparation of and delivery of findings for quantitative research, although there will also be some day-to-day project management
• There will be some client contact, with the opportunity to attend client internal meetings
• Supporting the preparation of thoughtful and insightful analysis and developing meaningful hypothesis from data
• Work with a variety of staff across Synovate, ensuring the smooth running of the project across team
• As applicable, there will be additional elements and spin-off research and the candidate will need to help design research solutions and write proposals

Requirements

• Educated to graduate level or equivalent
• Basic research experience required in a market research, agency or related area in a quantitative capacity
• Basic knowledge of quantitative research techniques
• Ability to deal with client requests in a confident and professional manner
• Project management skills
• Experience of presenting results in an engaging and accurate manner
• A high level of attention to detail is vital
• Proven literacy and numeracy skills
• Good levels of skill in Word, PowerPoint, Excel, and Outlook are required

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Astrid Millett
Recruitment Advisor

Send resume to recruitment.uk@synovate.com

Job title/position:

Research Director

Division/department:

Financial and Business Services - Royal Mail Client

Job description

Are you a leader who has an appetite for maintaining and growing client relationships through consultation, partnership and insight? Leading the management and development of a key account within the Financial & Business Services (FBS) sector of Synovate UK. The successful candidate would be supported by a team of researchers and would have significant line management responsibilities, while also receiving support and mentoring from senior management. The client account is in its second year of operation and is extremely valued by the client who wants to ensure that its full potential is maximized across their business. This is one of those accounts where it is possible to work closely not only with the client research team but also end users of the research, and to affect how research is used within the organization.

• Maintenance and development of a key account
  • This involves the development and delivery of a very dynamic B2B customer satisfaction survey (involving quantitative and qualitative research), plus the development of ad hoc research for the client
• Conducting thoughtful and insightful analysis and developing meaningful hypothesis from data
  • There is a large appetite from the client to use research throughout the business, and the candidate needs to work closely with the client to develop insight and recommendations, and support the distribution of these across the client's business
  • There will be extensive client contact, including presentations and workshops and we are looking for a candidate who can excel in meeting clients needs/expectations
• Design research solutions and write proposals. Proactively make suggestions and respond to briefs, offering relevant methodological options
  • The project is not a standard tracker, and offers much opportunity for development, ad hoc and spin-off research etc.
• Able to delegate workload effectively to junior members of staff ensuring a clear understanding. Responsible for overseeing the planning and for checking the work of more junior staff with a high level of accuracy
• Ensure and provide excellent internal and external communication tailored to suit the individual audience. This includes working with a variety of staff across Synovate, particularly to exploit our strong capabilities in loyalty research
• Proactively explore options for cost savings in the project, by utilizing smart-shoring options or by reviewing processes etc.

Requirements

• Excellent understanding of spending and profit margins and demonstrable results in cost saving practices
• Excellent knowledge and experience of principle ad hoc research techniques, including face-to-face, telephone and online studies
• Excellent staff management skills
• Experience of customer satisfaction / loyalty research
• Client facing experience is vital, including the ability to deal with client requests in a confident and professional manner, and to communicate effectively with clients at all ranges of seniority
• Excellent project management skills
• A high level of attention to detail is vital
• Good levels of skill in Word, PowerPoint, Excel, and Outlook are required
• Understanding of statistics (working with an in house statistician)
• Strong research experience required in a market research, agency or related area in a quantitative capacity

Last day of publishing is May 31, 2008

Contact(s) for this vacancy:

Astrid Millett
Recruitment Advisor

Send resume to recruitment.uk@synovate.com

Job title/position:

3 to 6 months Internship Opportunity at Synovate Healthcare, France

Division/department:

Synovate Healthcare, France

Job description

Our Synovate Healthcare team based in Paris offers 3 to 6 months remunerated internship opportunity.

Working in a dynamic and challenging environment of Synovate Healthcare, you will have the opportunity to experience both qualitative and quantitative market research projects applied to the pharmaceutical and medical devices industry worldwide.

Requirements

• University or Business School Bachelor's or Master's (1^st, 2^nd year) degree in economics, marketing, management
• Fluent French and English (written and spoken) are essential
• Knowledge of German, Spanish, or Italian would be a plus
• Strong analytical and organisational skills
• Interest in marketing research and possibly in the pharmaceutical industry

Last day of publishing is June 4, 2008

Contact(s) for this vacancy:

Assia Petrova
Recruitment Advisor

Send resume to assia.petrova@synovate.com

Job title/position:

Senior Researcher, Researcher

Division/department:

Consumer Research, HEC

Job description

The position is an integral part of the research team providing assistance to more senior members. Senior Researchers help supervise Junior Researchers while learning the tools of the trade. Researchers design/translate questionnaires, develop code frames, write DP specs, & extract data from computer tabulations.

Requirements

• College graduate (Statistics, Communications, Social Sciences, Psychology, Marketing, Economics, preferred)
• Proficient in oral and written English
• Experience in RESEARCH a definite PLUS!

Last day of publishing is June 5, 2008

Contact(s) for this vacancy:

Karen Aranas / HR Manager

Send resume to karen.aranas@synovate.com

Job title/position:

6 months Internship Opportunity within Research Team "Industries and Services"

Division/department:

Research Team Industries and Services

Job description

During this Internship within our Research Team "Industries and Services", you will have the opportunity to:

• Be involved in all phases of a quantitative research project execution including, but not limited to questionnaire design and implementation, sample selection, fieldwork monitoring, data analyses
• Assist the Project Managers when meeting and / or communicating with Clients in order to understand in depth the Customers needs and to provide Best Quality Service
• Participate in the creation of Reports and Presentations according to our Clients' needs and Company methodology

Requirements

• University or Business School Bachelor's or Master's (1^st, 2^nd year) degree in economics, marketing or management
• Strong written and verbal communication skills in French and English
• Knowledge in statistics (SPSS or similar software) might be considered as an advantage
• Excellent computer literacy (MS Office)
• Self - starter, committed to finishing projects effectively, meeting the deadlines
• Ability to work both independently and as part of a team

We are offering:

• A remunerated Internship
• Stimulating and friendly international working environment
• Exposure and on the job training on the latest innovative Marketing Research Tools and Products
• Opportunity for Career Development

Last day of publishing is June 8, 2008

Contact(s) for this vacancy:

Assia Petrova
Recruitment Advisor

Send resume to assia.petrova@synovate.com

Job title/position:

Researcher - Qualitative

Division/department:

Qualitative

Job description

• Set criteria for selection of screeners based on briefs received from clients
• Assist in preparing survey forms and questionnaires
• Conduct briefing to ensure interviewers are clear about the purposes and logic of the flow of the screening questionnaires
• Liaise with fieldwork operations to ensure the progress of recruitment is well communicated and monitored to minimize disruptions or delays
• Conduct in depth interview and observation studies through in home visit or consumer accompaniment to identify consumer behaviour, traits and attitudes
• Update clients on progress of project
• Assist on the logistical organization of focus group, moderating focus group and taking notes during focus group discussion
• Assist on analysis and interpreting findings to identify patterns and solutions, including survey and focus group transcripts
• Assist in generating insight and recommendations from research results
• Assist in drafting of report, graphs, charts and diagrams to present research findings to clients
• Assist in proposal preparation and cost estimation to achieve competitiveness and cost effectiveness

Requirements

• University degree
• 0 – 2 years' working experience
• Excellent oral and written communication skills
• High level of proficiency in English & Mandarin
• Strong analytical and reporting writing skills
• Excellent organizational and interpersonal skills
• Genuine interest in people, society & culture
• Ability to mix with different groups of people
• Attention to details with high degree of accuracy
• Able to multi-task and work independently
• Able to meet strict deadlines

Last day of publishing is June 13, 2008

Contact(s) for this vacancy:

Diana Kadir
Senior HR Executive

Send resume to diana.kadir@synovate.com

Job title/position:

Researcher - Quantitative

Division/department:

Quantitative

Job description

• Assist and develop skills in project planning and management such as developing questionnaires, understanding client needs, analysis, costing, liaising with all departments and providing meaningful insights to clients by ensuring it is delivered on time
• Assist team leader in preparation of presentation and reports
• Work in a team and provide support to team members as and when needed

Requirements

• University degree, preferably major in Marketing related field
• Excellent written and verbal communication skills with the ability to effectively interact with internal and external clients
• Strong analytical skills
• Good presentation skills
• Excellent interpersonal skills required
• Good organizational skills
• Attention to details with high degree of accuracy
• Able to multi-task and work independently
• Able to meet strict deadlines

Last day of publishing is June 13, 2008

Contact(s) for this vacancy:

Diana Kadir
Senior HR Executive

Send resume to diana.kadir@synovate.com

Job title/position:

Researcher - Qualitative

Division/department:

Research Taiwan

Job description

• A Researcher provides assistance to more senior members of the research team and learns the tools of the research trade, through a combination of on the job training and formal training
• Assist to develop code frames to accurately and comprehensively capture the open-ended questions
• Write DP specifications to ensure the specs accurately reflect the data processing requirements
• Assist to extract data and figures from computer tabulations to provide useful and meaningful data for further analysis by senior members of the team
• Assist to design questionnaires to show knowledge and techniques in writing basic questions
• Assist to implement Synovate techniques and programs to produce meaningful and presentable graphic charts
• Coordinate work with other offices to ensure project schedules are followed
• Assist senior members on ad hoc projects as assigned

Requirements

• Minimum university degree
• More than 1 year working experience, preferably experience in field operations with a market research organization
• Well-versed with computer application, e.g. MS Word, Excel, PowerPoint, etc.
• Knowledge of a particular industry also advantageous
• Excellent organizational, interpersonal and communication skills
• Able to work under pressure and beyond normal office hours essential
• Reliable and able to work to deadlines
• Ability to work independently and to manage multiple projects
• Desire to reach the top of the ladder fairly important
• Good in English and Fluent in Mandarin

Last day of publishing is June 15, 2008

Contact(s) for this vacancy:

Becca Lu
HR Manager

Send resume to recruitment.taiwan@synovate.com

Job title/position:

Senior Researcher - Quantitative

Division/department:

Taiwan Research

Job description

• Extract data and check data extracted from junior members from computer tabulations to provide accurate and meaningful data for further analysis
• Design questionnaire to present a smooth flow of information
• Implement accurate and appropriate approaches to analyze and present information
• Implement Synovate techniques and programs to produce meaningful and relevant information as well as presentable graphic charts

Requirements

• University degree, preferably major in Marketing related field
• Around 2 years' working experience in research or related industries
• Very good written English and Mandarin essential
• Good verbal English preferable
• Knowledge of Taiwanese preferable
• Reliable and able to work to deadlines
• Able to work under pressure and beyond normal working hours
• Enthusiastic and willing to work hard
• Good attention to detail
• Commitment to be trained in the relevant skills
• Team player
• Well presented and confident
• Desire to reach the top of the ladder fairly important (i.e. ambitious)

Last day of publishing is June 15, 2008

Contact(s) for this vacancy:

Becca Lu
HR Manager

Send resume to recruitment.taiwan@synovate.com

Job title/position:

Associate Director - Quantitative

Division/department:

Taiwan Research

Job description

Division Management:

• Responsible for playing a key role within the division/group with a broader scope in staff management, marketing activities, process improvement and as methodology champion
• Manage a research team (recruitment, induction, motivation, training and performance review), ensuring all respective activities are carried out timely and effectively
• Provide all-round project skills in design, supervision and delivery of client projects to ensure meaningful and value-added findings are generated from projects
• Direct all procedures in the department to ensure consistent, accurate and efficient applications
• Identify staff strengths and weaknesses and assist in implementing training programs to help full utilization of staff potentials

Sales Development:

• Initiate and deliver sales presentations in a highly convincing manner to achieve impact
• Design report and write conclusions with strategic and actionable recommendations
• Act as consultant to ensure the strategic impact of the recommended actions are highlighted to clients
• Design and deliver client presentations in a highly confident and professional manner
• Represent division in group-sponsored activities (including seminars) / committees to ensure information is channeled back to the division
• Maintain close relationships with clients to enhance possibility of winning repeated business
• Actively explore business opportunities with new, lapsed and existing clients
• Recommend, design and implement relevant programs to ensure the team members be developed for future challenges

Requirements

• University degree
• Minimum 9+ years research experience
• Substantial and proven knowledge of research methodologies and Synovate solutions / techniques
• Conversant with industry and marketing issues
• Ideally, knowledgeable in a particular industry

Last day of publishing is June 15, 2008

Contact(s) for this vacancy:

Becca Lu
HR Manager

Send resume to recruitment.taiwan@synovate.com

Job title/position:

Online Project Consultant

Division/department:

ViewsNet Online Data Collection

Job description

Responsible for consulting Synovate marketing groups on Online research best practices and the development of their questionnaires, sample plans, and study execution schedules, bringing the Online team to a higher level of project execution and marketing support.

• Provide an appropriate and sensitive level of client service to internal marketing groups in support of their online project execution needs
• Advise on the appropriateness and feasibility of online methodology
• Offer recommendations on Online panel usage
• Recommend questionnaire design solutions and its impact on project execution and data collection (initial coordination will help Researchers to submit a final, Online-ready questionnaire into production)
• Counsel on sample design and sample selection (using Synovate Panel, purchased sample, and/or client lists)
• Counsel on quota design and quota management
• Provide competitive price quotes and proposals
• Develop and implement project ramp-up procedures that minimize costs and shorten turnaround times
• Reinforce global ViewsNet capabilities that are available to Synovate Client Service organization

Requirements

• Bachelor's degree in Marketing, Business or related field or equivalent in experience.
• 2+ years market research experience
• Thorough understanding of the company and department's operations as it relates to market research surveys and data collection
• Ability to effectively lead and motivate others in accomplishing established goals
• High level of energy, enthusiasm and commitment to success
• Excellent written and oral communication skills
• Excellent organizational skills with the ability to prioritize, handle and oversee multiple projects within established timeframe
• Strong conflict and problem solving skills
• Outstanding client service orientation
• Solid computer skills including Microsoft Office Suite and other business-related software systems

Last day of publishing is June 19, 2008

Contact(s) for this vacancy:

Oscar Gómez
Iberia HR Director

Send resume to oscar.gomez@synovate.com

Job title/position:

Senior Project Director - Quantitative

Division/department:

Research

Job description

• Assist in managing the research team (recruitment, induction, motivation, training and performance review) to ensure the respective activities are carried out timely and effectively
• Provide all-round project design skills in design, supervision and delivery of client projects to ensure meaningful and value-added findings are generated from projects
• Prepare proposals independently and estimate & supervise costing preparation to achieve competitiveness and cost effectiveness
• Design reports and write conclusions with actionable recommendations
• Design and deliver client presentations in a highly confident & professional manner
• Deliver sales presentations in a professional and convincing manner to achieve impact
• Maintain close relationships with clients to enhance trust level and to explore further business opportunities
• Assist senior members on ad hoc projects as assigned

Requirements

• University degree with at least 6-7 years market research experience
• Possess solid market research skills with knowledge in customer satisfaction measurement
• Sound knowledge in statistics is an advantage
• Highly effective communication and interpersonal skills
• A flair for writing winning proposals and insightful reports
• Capability of logical thinking and able to train a team of researchers
• Able to handle multiple tasks efficiently and in an organized way
• Excellent command of written and spoken English and Chinese, fluency in Mandarin is preferable

Last day of publishing is June 30, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.shanghai@synovate.com

Job title/position:

Project Manager - Qualitative

Division/department:

Research

Job description

• Liaise with fieldwork operations to ensure the progress of recruitment is well communicated and monitored to minimize disruption of delays
• Design discussion guides to ensure they prompt meaning findings and are actionable
• Provide high quality moderation for different qualitative methodologies, including focus groups and in-depth interviews
• Estimate and plan resources for the commissioned projects to ensure the projects could be completed according to schedule
• Prepare proposals and cost estimation to achieve competitiveness and cost effectiveness
• Design reports and charts to present easy-to-read and meaningful linkage to conclusions
• Write the conclusions to clearly and accurately represent the insights of the findings and recommendations
• Train and supervise researchers to ensure they acquire basic research techniques
• Assist senior members on ad hoc projects as assigned

Requirements

• University degree with at least 3 years market research experience or client side experience
• Qualitative research experience is a must (moderated at least 50 groups and 100 in-depth); experience in quantitative research is a plus
• Highly effective communication skills are critical, as is the capability of logical thinking, and being attentive to detail
• Excellent command of written and spoken English
• Able to manage projects from proposal stage to presentation and final reports
• Good management, delegation and coaching skills
• Able to work under pressure and handle multiple tasks efficiently and in an organized way

Last day of publishing is June 30, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.shanghai@synovate.com

Job title/position:

Project Manager - Quantitative

Division/department:

Research

Job description

• Design questionnaires to ensure they prompt meaning data and are actionable
• Deliver fieldwork briefing to ensure the interviewers are clear about the purposes and logic of the flow of the questionnaires
• Conduct data analysis to provide meaningful conclusions
• Design reports and charts to present easy-to-read and meaningful linkage to conclusions
• Estimate costs to ensure comprehensive and accurate cost items are included in the proposal
• Estimate and plan resources for the commissioned projects to ensure the projects could be completed according to schedule
• Write the conclusions to clearly and accurately represent the insights of the findings and recommendations
• Liaise with DP and fieldwork operations to ensure the progress of the project is well communicated and monitored to minimize disruption of delays
• Train and supervise researchers to ensure they acquire basic research techniques
• Assist senior members on ad hoc projects as assigned

Requirements

• University degree with at least 4 years market research experience; quantitative research experience is a must
• Highly effective communication skills are critical, as is the capability of logical thinking, and being attentive to detail
• Excellent command of written and spoken English and Mandarin
• Able to manage projects from proposal stage to presentation and final reports
• Good management, delegation and coaching skills
• Able to work under pressure and handle multiple tasks efficiently and in an organized way

Last day of publishing is June 30, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.shanghai@synovate.com

Job title/position:

Project Director - Quantitative

Division/department:

Research

Job description

• Assist in managing the research team (recruitment, induction, motivation, training and performance review) to ensure the respective activities are carried out timely and effectively
• Provide all-round project design skills in design, supervision and delivery of client projects to ensure meaningful and value-added findings are generated from projects
• Prepare proposals independently and estimate & supervise costing preparation to achieve competitiveness and cost effectiveness.
• Design reports and write conclusions with actionable recommendations
• Design and deliver client presentations in a highly confident & professional manner
• Deliver sales presentations in a professional and convincing manner to achieve impact
• Maintain close relationships with clients to enhance trust level and to explore further business opportunities
• Assist senior members on ad hoc projects as assigned

Requirements

• University degree with at least 5 years market research experience
• Possess solid market research skills with knowledge in customer satisfaction measurement
• Sound knowledge in statistics is an advantage
• Highly effective communication and interpersonal skills
• A flair for writing winning proposals and insightful reports
• Capability of logical thinking and able to train a team of researchers
• Able to handle multiple tasks efficiently and in an organized way
• Excellent command of written and spoken English and Chinese, fluency in Mandarin is preferable

Last day of publishing is June 30, 2008

Contact(s) for this vacancy:

Human Resources Manager

Send resume to recruitment.shanghai@synovate.com

Job title/position:

Associate Director - Quantitative

Division/department:

Research

Job description

• Active role in helping lead the office with over 80 colleagues
• Take a senior role in serving one of Synovate's top 10 clients
• A position that is one of the best networked globally, as you lead the team that manages the quotes.china responsibility
• Play an active role in bridging the research and operations functions in an office with the biggest CATI centre in Synovate
• Be at the forefront of the roll out of new methodologies in China as you support the team launching eNations in China

Requirements

• You are passionate about research, curious and a team player
• Fluency in English and can speak Chinese
• Depth and breadth of market research experience (Quantitative background prerequisite)
• Excellent interpersonal and communication skills
• Excellent time, project management and negotiation skills
• Able to engender team spirit and lead a team (including the all important coaching responsibility), and support wider office leadership roles
• Shoulder a sales budget responsibility
• Ability to work under pressure to short deadlines
• Financial skills - including confidence with costing jobs and delivering projects to budget
• Confident presenter
• Good problem solving skills and ability to delegate
• Excellent command of written and spoken English and Chinese, knowledge of Mandarin is a must

Last day of publishing is June 30, 2008

Contact(s) for this vacancy:

Lynn Zhou
Human Resources Manager

Send resume to recruitment.wuhan@synovate.com

Job title/position:

Research Director

Division/department:

Quantitative Research

Job description

This position is responsible for the operations of a Quantitative Section within the Research division and part of the business development in the Company. The incumbent acts as a deputy in the absence of the MD (and Director, if applicable) to ensure the operations of the division and/or the company runs smoothly and effectively. The incumbent is also a reference point to the juniors and clients in terms of research methodologies, skills and insights. This role encompasses responsibilities in providing input and implementing best practices for all units within Synovate Malaysia.

Requirements

• Assist the MD to run/manage research teams and resolve staff challenges to ensure smooth operations
• Assist in business development planning, strategy development and execution
• Oversee and manage client projects to ensure the projects are completed to the satisfaction of clients
• Improve & direct all procedures in the Research department to ensure consistent, accurate and efficient applications
• Review project design and provide professional advice to clients to ensure the most cost effective and appropriate methodologies and techniques are used
• Prepare winning proposals independently and review & negotiate costing to ensure competitiveness
• Design report and write conclusions with strategic and actionable recommendations
• Act as consultant to ensure the strategic impact of the recommended actions are highlighted to clients
• Maintain close relationships with clients to enhance possibility of winning repeated business
• Actively explore business opportunities with new and existing clients
• Actively design, recommend and conduct local training programs to ensure the research employees are equipped for future challenges
• Assist the MD to set and achieve stretched budgets for sales and revenue for the Research department
• Monitor overheads with Research department to ensure proper control on expenses

Last day of publishing is July 6, 2008

Contact(s) for this vacancy:

Amy Liew
HR Manager

Send resume to amy.liew@synovate.com

Job title/position:

Senior Project Director / Associate Director

Division/department:

Qualitative Research

Job description

A Senior Project Director / Associate Director contributes significantly to sales performance and staff management of the division.

The position will be responsible for initiating, winning and managing client market research projects and developing and maintaining client relationships that contribute to business development. Other roles include managing and leading members of the team to ensure all activities are carried out in a timely and effective manner.

Requirements

• Run/manage one of the research teams and resolve staff problems to ensure smooth operation within the team
• Assist in business development planning and execution
• Oversee and manage client projects to ensure the projects are completed to the satisfaction of clients
• Assist to improve and direct procedures in the Research department to ensure consistent, accurate and efficient applications
• Review project design and provide professional advice to clients to ensure the most cost effective and appropriate methodology and techniques are used
• Responsible for playing a key role in marketing activities, process improvement and as methodology champion
• Involved in recruitment, induction, motivation, training and performance review, ensuring all respective activities are carried out timely and effectively
• Prepare winning proposals independently and review & negotiate costing to ensure competitiveness
• Design report and write conclusions with strategic and actionable recommendations
• Act as consultant to ensure the strategic impact of the recommended actions are highlighted to clients
• Design and deliver client presentations in a highly confident and professional manner
• Maintain close relationships with clients to enhance possibility of winning repeated business
• Actively explore business opportunities with new and existing clients
• Organize, design and deliver sales presentation in a professional and convincing manner
• Recommend, design and implement relevant programs to ensure the team members are developed for future challenges
• Assist to achieve stretched budgets for sales and revenue for Research department

Last day of publishing is July 6, 2008

Contact(s) for this vacancy:

Amy Liew
HR Manager

Send resume to amy.liew@synovate.com

Job title/position:

Project Director

Division/department:

Qualitative Research

Job description

This position is fully responsible for client projects to ensure all activities of projects are completed and by maintaining and enhancing client relationships, contributes to business development. The incumbent will be managing a team of researchers to execute the projects and manage the clients.

Requirements

• Manages a research team (recruitment, induction, motivation, training and performance review) to ensure the respective activities are carried out timely and effectively
• Provide all-round project design skills in designing, supervising and delivery of client projects to ensure meaningful and value-added findings are generated from projects
• Prepare proposals independently and estimate & supervise costing preparation to achieve competitiveness and cost effectiveness
• Provide high quality moderation for different qualitative methodologies, including focus groups and in-depth interviews
• Design reports and write conclusions with actionable recommendations
• Design and deliver client presentations in a highly confident & professional manner
• Proactively identify good potential clients and deliver sales presentations in a professional and convincing manner to achieve impact
• Maintain close relationships with clients to enhance trust level and to explore further business opportunities
• Assist senior members on ad hoc projects as assigned

Last day of publishing is July 6, 2008

Contact(s) for this vacancy:

Amy Liew
HR Manager

Send resume to amy.liew@synovate.com

Job title/position:

Project Director

Division/department:

Quantitative Research

Job description

This position is fully responsible for client projects to ensure all activities of projects are completed and by maintaining and enhancing client relationships, contributes to business development. The incumbent will be managing a team of researchers to execute the projects and manage the clients.

Requirements

• Manages the research team (recruitment, induction, motivation, training and performance review) to ensure the respective activities are carried out timely and effectively
• Provide all-round project design skills in designing, supervising and delivery of client projects to ensure meaningful and value-added findings are generated from projects
• Prepare proposals independently and estimate & supervise costing preparation to achieve competitiveness and cost effectiveness
• Design reports and write conclusions with actionable recommendations
• Design and deliver client presentations in a highly confident & professional manner
• Proactively identify good potential clients and deliver sales presentations in a professional and convincing manner to achieve impact
• Maintain close relationships with clients to enhance trust level and to explore further business opportunities
• Assist senior members on ad hoc projects as assigned

Last day of publishing is July 6, 2008

Contact(s) for this vacancy:

Amy Liew
HR Manager

Send resume to amy.liew@synovate.com

Job title/position:

Project Manager / Project Consultant

Division/department:

Data Processing – Offshore

Job description

Manages the activities of a Synovate market research projects, with limited personal responsibilities in a specified geographic and/or market area within an assigned project. Works at the direction of a Synovate Client Manager or Country Managing Director.

Requirements

• Works on assigned elements of the project or survey Scope ensuring that Client requirements are met and deliverables are delivered on time and within estimated budgets
• Lead in the creation and management of project schedules
• Contribute to the management of project budgets
• Identify and analyze project issues, define and assign actions to resolve those issues, follow up the assignments, and confirm the successful resolution of the issues
• Manages issues by communicating and following up activities assigned by Synovate Account Manager and/or Synovate Program Director
• Assess and report project risks to the Account Manager and/or Program Director
• Communicate regularly and consistently with project participants, project sponsors and Clients, and Synovate management affected by or affecting all projects within the Project Manager's responsibility
• Respond appropriately to all questions and issues of the projects in the Project Manager's responsibility
• Ensure the maintenance of project documentation in good order in a central project document repository
• Learn and perform practices that contribute to the retention and re-use of Synovate project experience, issues, market research knowledge, and project management industry-defined Lessons Learned

Last day of publishing is July 6, 2008

Contact(s) for this vacancy:

Amy Liew
HR Manager

Send resume to amy.liew@synovate.com

Job title/position:

Programmer (Dimensions)

Division/department:

Data Processing - Offshore

Job description

The successful incumbents will be responsible for monitoring job progress to ensure standards, requirements and deadlines are met which involves coordinating with internal clients regarding project specifications, timetable, potential challenges and ensuring that projects are executed properly. The role includes exploring new approach to enhance the data processors and improve data processing work efficiency by designing new plans, manual and training.

Requirements

• Advance Diploma holders in Computer Science with a minimum of one year programming experience in a related field
• Good command of written and verbal English, with knowledge in Visual Basic, ASP and ASP.NET. Knowledge in SQL Server and SQL query is an added advantage
• Strong computer skills in Microsoft Office suite and other business-related software systems is an added advantage
• Strong analytical, interpersonal and communication skills

Last day of publishing is July 6, 2008

Contact(s) for this vacancy:

Amy Liew
HR Manager

Send resume to amy.liew@synovate.com

Job title/position:

Project Director / Senior Project Director

Division/department:

Research (Quantitative) Division

Job description

• Oversee and manage projects
• Motivate and develop team members to generate maximum outputs and job satisfaction
• Maintain client relationship
• Manage and service "key clients", ensuring repeat business/increased volumes of business
• To identify and generate business from new clients
• Achievement of sales targets
• Collaborate with other departments such as field/DP to meet project requirements

Requirements

• Post Graduate in Marketing / International Business from a recognized university
• Min – 5 yrs experience in Quantitative research
• Marketing and business knowledge an advantage
• Proven knowledge and experience of research methodologies

Last day of publishing is July 15, 2008

Contact(s) for this vacancy:

Dipti Batham

Send resume to dipti.batham@synovate.com

Job title/position:

Chargé(e) d'Etudes

Division/department:

Synovate France

Job description

Synovate recherche pour sa filiale française (environ 100 personnes), un ou une Chargé(e) d'Etudes.

Sous la direction d'un Directeur d'Etudes, vous serez responsable de gérer toutes les étapes d'une étude, dans le domaine de la grande consommation, (rédaction du projet en conformité avec le cahier des charges, création du questionnaire, analyse des résultats) ainsi que la relation client.

Requirements

• Stage ou premiére expérience dans les études de marché, dans une société de service ou dans le domaine Agro-Alimentaire
• Formation Bac +5 de type DESS marketing, Ecole de Commerce ou Diplôme Agro-Alimentaire
• Anglais courant indispensable
• Maîtrise de Word, Excel, Powerpoint

Last day of publishing is July 27, 2008

Contact(s) for this vacancy:

Nathalie Goronflot
HR Manager

Send resume to nathalie.goronflot@synovate.com

Job title/position:

Qualitative Project Manager

Division/department:

Research / Qualitative

Job description

Within our Korea market - based Qualitative Research Team, your main responsibilities will be related to:

• Provide all-round project design skills in design, supervision and delivery of client projects to ensure meaningful and value-added findings are generated from projects
• Prepare proposals independently, estimate and supervise costing preparation to achieve competitiveness and cost effectiveness
• Provide high quality moderation for different qualitative methodologies, including focus groups and in-depth interviews
• Design and deliver reports and client presentations with actionable recommendations in a highly confident and professional manner
• Assist in managing the Qualitative Research Team (recruitment, induction, motivation, training and performance review)

Requirements

• University degree with minimum 5 years research experience
• Proven knowledge and experience of qualitative research methodology and excellent moderation skills are essential
• Excellent spoken and written English
• Strong analytical and project management skills
• Very good interpersonal and communication skills, ability to delegate
• Proven leadership potential
• Outstanding organizational and problem-solving skills
• Ability to handle multiple assignments and changing priorities
• High degree of business professionalism and ethics

Last day of publishing is August 5, 2008

Contact(s) for this vacancy:

Steve Berry
Global Head of Recruitment

Send resume to steve.berry@synovate.com

Job title/position:

Project Director

Division/department:

Research / Quantitative

Job description

This position is responsible for leading a research team, winning and managing client projects that contribute to business development, and for playing a key role in client servicing.

• Manage a research team, identify staff strengths and weaknesses and assist in implementing training programs
• Prepare winning proposals independently with competitive and cost effective costing estimates
• Design and deliver reports and client presentations with strategic and actionable recommendations in a highly confident and professional manner
• Maintain close relationships with clients to enhance clients' loyalty
• Actively explore business opportunities with new and existing clients
• Assist senior members on ad hoc projects as assigned

Requirements

• University degree with minimum 7-8 years research experience
• Excellent spoken and written English is essential
• Ability to effectively interact with External Clients, excellent sales skills
• Strong analytical and project management skills
• Excellent interpersonal and communication skills, ability to delegate
• Outstanding organizational and problem-solving skills
• Ability to handle multiple assignments and changing priorities
• Proven leadership potential
• High degree of business professionalism and ethics

Last day of publishing is August 5, 2008

Contact(s) for this vacancy:

Steve Berry
Global Head of Recruitment

Send resume to steve.berry@synovate.com

Job title/position:

Business Development Manager

Division/department:

Business Development

Job description

Working closely with our Research teams based in Korea, you will be responsible for generating business leads by:

• Identifying potential clients for selling and marketing of Synovate products and services; managing and maintaining of client profiles and database
• Initiating, developing and implementing sales and marketing activities such as seminars, product road shows, sales drive, etc.
• Prospecting target clients, conducting credential presentations and maintaining close client relationship
• Organizing and chairing Sales Meeting biweekly for all Korea marked-based Research teams to review sales performance, future marketing activities in order to indentify better sales strategies to meet the targets

Requirements

• University degree with at least 3 years experience in Business Development and Marketing
• Excellent spoken and written English is essential
• Knowledge and understanding of Synovate solutions and services
• Computer literacy, particularly in Excel, Database and PowerPoint
• Excellent interpersonal, communication and networking skills
• Very good presentation and negotiation skills
• Ability to handle multiple assignments and changing priorities
• Good organization and co-ordination skills

Last day of publishing is August 5, 2008

Contact(s) for this vacancy:

Steve Berry
Global Head of Recruitment

Send resume to steve.berry@synovate.com

Job title/position:

Specialist in Processing Market Research Data

Division/department:

International Data Processing Centre in Sofia

Job description

Working in the Synovate Data Processing Centre, you'll be responsible for:

• Scripting/programming of market research surveys and questionnaires
• Data preparation management
• Creation of reports and best-of-class solutions involving the latest software technology in market research
• Keeping strict deadlines and interacting with international internal clients

Requirements

• Analytical skills and attention to detail
• Basic experience & knowledge on programming (Visual Basic or any other object oriented programming language)
• Good level of SPSS and/or Quantum would be a plus
• Excellent command of spoken and written English
• Knowledge of German, French, Spanish, Italian or other language would be a plus
• Ability to match business requirements with IT solutions
• Team spirit

We are offering:

• A competitive salary and benefits
• A stimulating international work environment
• Training on some new scripting Languages and Technologies (SPSS Dimensions Technology)
• Opportunities for career advancement across our global network

To see all our openings in Bulgaria visit www.jobs.bg.

Last day of publishing is December 31, 2008

Contact(s) for this vacancy:

Temenuzhka Racheva

Send resume to hr.bulgaria@synovate.com