Synovate in Chile
Synovate in Chile is part of our Latin American network, which includes ten fully owned, full service offices in eight countries. With the acquisition of CIMA Group in 2008, we have a strong presence throughout the region. Three Regional Coordination Centres in Buenos Aires, Sao Paulo and Miami and preferred suppliers in neighboring markets ensure full coverage across Latin America.
Our people
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Rafael Céspedes
Country ManagerRafael joined Synovate Chile in 1998. His experience spans different areas in the marketing research industry. Rafael was manager of Quality Service Research, Qualitative Research and was General Manager of several offices for Synovate (Chile, Ecuador and Peru). Rafael was Deputy Managing Director for Synovate's Andean and Central America Business Unit, working with our top-tier clients - both International and local. Before joining Synovate he worked at TNS (TIME) and managed his own company (T@CTICA) in Chile.
What people are saying about us
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Synovate's approach for measuring communication impact and emotional connection is compelling to our team because it provides clear direction on the potential VALUE of our test messages.
Research Director, Kraft Foods
The correlation data they provided on purchase intent versus liking versus their own modeled result, coupled with their broad validation data, provided strong evidence that their method was superior to other approaches to message testing that we were considering.
To date, we have used their method successfully across different categories, brands and countries.
Chile Capabilities
Industry Expertise
- Advertising & Communications
- Automotive
- Call Centres
- Customer Experience
- Financial Services
- Food & Beverages
- FMCG
- Government & Public Sector
- Healthcare
- Household Durables
- Luxury Goods
- Media
- Retail
- Technology & Telecom
- Travel & Leisure
- Utilities
Quantitative & Qualitative Facts
- Face-to-Face / CAPI data collection
- Central Location / Street Intercepts data collection
- Mail data collection
- ViewsCast IVR data collection
- Online data collection
Background
- Set up year: 1994
- Full-time employees: 43
- Research professionals: 8
