Synovate Retail Performance wins GLA tender


2 août 2006

UNITED KINGDOM — Retail research group Synovate Retail Performance has been appointed as sole official supplier of footfall data to the Greater London Authority (GLA) and Transport for London (TfL). The GLA has entrusted Synovate Retail Performance with this critical task, in order to have a truly accurate measure of the impact of the existing Congestion Zone and the proposed Congestion Zone western extension on shopper numbers in central London. The contract starts from 24th July 2006.

Commenting on this win, Dr. Tim Denison, Director of Knowledge Management at Synovate Retail Performance said; "Synovate Retail Performance is proud to enter into this relationship with the GLA and to have demonstrated once again the superior accuracy, robustness and reliability of our data."


Retailers or analysts wishing to find out more about Synovate Retail Performance's award-winning customer services should contact Dr Denison at Synovate Retail Performance on 01908 682700. Media enquiries should be directed to Theo Chalmers at Verve PR on 01908 275271.


Contact(s) for this press release


Tim Denison
Synovate Retail Performance

34 Walker Avenue
Wolverton Mill
Milton Keynes
MK12 5TW
United Kingdom

Tel. +44 (0) 1908 682 700
Fax. +44 (0) 1908 682 739
Send an email



Theo Chalmers
Managing Director, Verve Public Relations

Park House, 8 Grove Ash
Mount Farm
Milton Keynes
MK1 1BZ
United Kingdom

Tel. +44 1908 275 271
Fax. +44 1908 275 272
Send an email




About Synovate Retail Performance

Synovate Retail Performance provides footfall monitoring solutions, shopper tracking systems and in-store behavioural research to retailers worldwide. Its core products – Shopper Count, Shopper Interact and Shopper Engage – scientifically measure all aspects of a shopper experience from store entry to exit. Originally founded as Solution Products Systems Ltd (SPSL) in the UK in 1998, it was acquired by Synovate in December 2007 and now offers unrivalled global reach and scalability through Synovate's network of in-country teams and three specialist hubs based in Europe, North America and the Far East.

It supplies national and international retailers with essential business metrics to drive accountability and performance improvement. Synovate Retail Performance harnesses powerful retail and shopper intelligence and creates real deployable insight, to deliver its mantra of "Measure, Manage, Improve" to clients.

Synovate Retail Performance is home to the Retail Traffic Index series, which for over 10 years has been the industry's leading tracker of national, regional and sector retail footfall trends. It is also co-founder of the KPMG / Synovate Retail Think Tank, offering thought leadership on the state of retail health and the future of retailing. Synovate Retail Performance is part of Synovate Customer Experience, Synovate's global business practice specialising in the profitable management of the total sum of all customer interactions.

For more information on Synovate Retail Performance click here.



About The Retail Traffic Index (RTI)

The RTI from Synovate Retail Performance is regarded as the national benchmark of retail shopper traffic flow. It is constructed using a nationally representative sample of over 520 million visits to over 3,100 retail premises per annum across the UK, excluding the grocery, convenience and minor retail service sectors.

For further details and a full explanation see here.



About Synovate

Synovate, the market research arm of Aegis Group plc, generates consumer insights that drive competitive marketing solutions. The network provides clients with cohesive global support and a comprehensive suite of research solutions. Synovate employs over 6,400 staff across 62 countries.

For more information on Synovate visit www.synovate.com.