Fall in retail activity hits new Plateau – not expected to get much worse


7 五月 2008

UNITED KINGDOM — Latest figures from the Retail Traffic Index (RTI) by analysts Synovate Retail Performance, now part of global research company Synovate, show that the number of non-food shopping trips in April was 4.0% fewer than for the same month in 2007, but was up by 2.9% on March.

Synovate Retail Performance's retail psychologist, Dr Tim Denison said; "It is somewhat reassuring to show that there was a slight uplift in shopper numbers in April against a very quiet and depressing March, in which Easter failed to provide its normal stimulant. We generally expect April to be busier than March, but this is partly because Easter and the school holidays normally fall within the month. In times when we have had a March Easter, footfall has only risen by 1.1% on average between March and April, so a rise of more than double that average can only be seen as welcome news, despite March being so weak.

"The year-on-year comparison is less reassuring. At minus 4.0% it is the worst percentage drop since November 2006, when some internet purchasing and a good deal of pre-Christmas internet research were starting to have a significant effect on people's early Christmas shop-visiting patterns. We must bear in mind, also, that 2007 was such an erratic year for retailing. The long stretch of fine, summer weather in April, coinciding with Easter, certainly brought the shoppers out last year, so despite the negative indicators from so many quarters, perhaps we shouldn't be guilty of talking ourselves into a worse state than actually exists. Granted the marketplace is tough, but it is not cataclysmic.

"We believe that the rate of year-on-year decline in shopper numbers that we have seen at the start of 2008 is now reaching a new plateau. We don't expect it to fall much below the 4% year-on-year deficit mark over the coming months, though in itself this is challenging enough for retailers to deal with, and it is hard to see when there is likely to be any significant improvement.


All enquiries for follow up or interviews with Dr Tim Denison should be directed to Theo Chalmers at Verve PR on 01908 275271 (weekdays) or 07932 004632.


Contact(s) for this press release


Tim Denison
Synovate Retail Performance

34 Walker Avenue
Wolverton Mill
Milton Keynes
MK12 5TW
United Kingdom

Tel. +44 (0) 1908 682 700
Fax. +44 (0) 1908 682 739
Send an email



Theo Chalmers
Managing Director, Verve Public Relations

Park House, 8 Grove Ash
Mount Farm
Milton Keynes
MK1 1BZ
United Kingdom

Tel. +44 1908 275 271
Fax. +44 1908 275 272
Send an email




About Synovate Retail Performance

Synovate Retail Performance provides footfall monitoring solutions, shopper tracking systems and in-store behavioural research to retailers worldwide. Its core products – Shopper Count, Shopper Interact and Shopper Engage – scientifically measure all aspects of a shopper experience from store entry to exit. Originally founded as Solution Products Systems Ltd (SPSL) in the UK in 1998, it was acquired by Synovate in December 2007 and now offers unrivalled global reach and scalability through Synovate's network of in-country teams and three specialist hubs based in Europe, North America and the Far East.

It supplies national and international retailers with essential business metrics to drive accountability and performance improvement. Synovate Retail Performance harnesses powerful retail and shopper intelligence and creates real deployable insight, to deliver its mantra of "Measure, Manage, Improve" to clients.

Synovate Retail Performance is home to the Retail Traffic Index series, which for over 10 years has been the industry's leading tracker of national, regional and sector retail footfall trends. It is also co-founder of the KPMG / Synovate Retail Think Tank, offering thought leadership on the state of retail health and the future of retailing. Synovate Retail Performance is part of Synovate Customer Experience, Synovate's global business practice specialising in the profitable management of the total sum of all customer interactions.

For more information on Synovate Retail Performance click here.



About Synovate

Synovate, the market research arm of Aegis Group plc, generates consumer insights that drive competitive marketing solutions. The network provides clients with cohesive global support and a comprehensive suite of research solutions. Synovate employs over 6,400 staff across 62 countries.

For more information on Synovate visit www.synovate.com.