Christmas rush carries through to the sales


29 12月 2008

UNITED KINGDOM — Retail Traffic Index figures released by Synovate Retail Performance today confirm that the number of non-food shopping trips made in the UK during Christmas week (21st to 27th December) was up on 2007 by 3.2%. This represents the first increase on last year in nine weeks (since w/c 26 Oct). Best of the regions was Scotland & Northern Ireland, where retail traffic was up 4.9% on the same week last year.

The last minute Christmas surge that began on Friday the 19th carried right through to Christmas Eve, when retail footfall was 0.3% higher than last year. Newly released data for the period after Christmas reveals that the pre-Christmas rush became a post-Christmas Sales surge. The day after Boxing Day, (Saturday the 27th), just as it had last year (when it was a Thursday), turned out to be the busiest shopping day of the year, with retail footfall levels up 3.6% on the previous week and up even by 3.5% on 'Mammoth Monday' (22nd December) which until then had been 2008's busiest day in the shops all year, as recorded by Synovate. It was, however, slightly quieter than last year (down by 1.8%), but this was partly reflective of more retailers beginning their Sales earlier than last year.

Synovate retail psychologist Dr Tim Denison explained, "After an extremely lacklustre mid-month period, Christmas week finally produced the last minute rush of shoppers that retailers had hoped for, but not all had expected. It was the final six days before Christmas, when shopper numbers were overall 2.2% higher than last year, which made all the difference. Shoppers, holding back for throw-away prices, finally realised that it simply wasn't going to happen that side of Christmas, so they went present-hunting at the last minute. Just as we had anticipated, the pre-Christmas surge that we had detected did, indeed, carry through to the first few days of the Sales."

Denison continued, "Retailers will be hoping that the busy start to their post-Christmas Sales continues at a pace through the current week, but I think it will be conditional both on the quality of merchandise on Sale and the level of discounting. Shoppers are by now very conscious of the economic downturn and its likely impact on them personally. Just recently they have become far more selective in their purchases and the prices they're prepared to pay. Personal indulgence, it seems, is something that the masses have largely assigned to the past. Their todays and tomorrows are firmly rooted in buying necessities now, not novelties."


Contact(s) for this press release


Chris Scoot
Synovate Retail Performance

34 Walker Avenue
Wolverton Mill
Milton Keynes
MK12 5TW
United Kingdom

Tel. +44 1908 682 700
Fax. +44 1908 682 739
Send an email



Theo Chalmers
Managing Director, Verve Public Relations

Park House, 8 Grove Ash
Mount Farm
Milton Keynes
MK1 1BZ
United Kingdom

Tel. +44 1908 275 271
Fax. +44 1908 275 272
Send an email




About Synovate Retail Performance

Synovate Retail Performance provides footfall monitoring solutions, shopper tracking systems and in-store behavioural research to retailers worldwide. Its core products – Shopper Count, Shopper Interact and Shopper Engage – scientifically measure all aspects of a shopper experience from store entry to exit. Originally founded as Solution Products Systems Ltd (SPSL) in the UK in 1998, it was acquired by Synovate in December 2007 and now offers unrivalled global reach and scalability through Synovate's network of in-country teams and three specialist hubs based in Europe, North America and the Far East.

It supplies national and international retailers with essential business metrics to drive accountability and performance improvement. Synovate Retail Performance harnesses powerful retail and shopper intelligence and creates real deployable insight, to deliver its mantra of "Measure, Manage, Improve" to clients.

Synovate Retail Performance is home to the Retail Traffic Index series, which for over 10 years has been the industry's leading tracker of national, regional and sector retail footfall trends. It is also co-founder of the KPMG / Synovate Retail Think Tank, offering thought leadership on the state of retail health and the future of retailing. Synovate Retail Performance is part of Synovate Customer Experience, Synovate's global business practice specialising in the profitable management of the total sum of all customer interactions.

For more information on Synovate Retail Performance click here.



About Synovate

Synovate, the market research arm of Aegis Group plc, generates consumer insights that drive competitive marketing solutions. The network provides clients with cohesive global support and a comprehensive suite of research solutions. Synovate employs over 6,400 staff across 62 countries.

For more information on Synovate visit www.synovate.com.